JUSTINE ANN RAMOS
• virtual assistant •
ABOUT ME
EDUCATION
An honest, reliable, and hard-working individual
2010 - 2012 • Access Computer and Technical
with a strong ability to learn fast. Seeking to
work as a Real Estate Virtual Assistant at
Colleges
Hotel and Restaurant Services
Woodward Square Realty, to apply both sales
and customer service experience.
EXPERIENCE
2021
The VA Hub, Inc.
Sales Associate
• Tasked to perform inbound and outbound calls to offer virtual assistant services.
• Provides information about the rates and services offered.
• Set up an appointment and obtain the necessary information to profile the best VA.
2020
RMS Collect Phils. IQOR Company
Senior Customer Service Representative
• Explains the Bill and how the computation works.
• Accept payments.
• Customer Retention.
2019
Afni Philippines
Telecommunication Customer Care Representative
• Provides product and services information.
• Verifies customer information by following the company's policies and procedures.
2012
Telephilippines, Inc. (Teleperformance)
Customer Service Representative
• Answers queries, handle complaints and offers a resolution.
• Provides troubleshooting steps, collects customer data, explains how warranty
exchange works, and assists the client with product return and/or exchange.
SKILLS
Customer Support
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Google S Apps
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Email Management
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Microsoft Office Tools
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Data Management
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Social Media Management
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- •-• https://www.linkedin.com/in/justine-annramos-b6/
