With a strong foundation in customer care and English language tutoring, I bring a versatile skill set in communication, problem solving, and personalized service. My experience covers handling diverse client needs, resolving concerns efficiently, and delivering results through both educational support and customer relationship management. I’m equipped with CRM system proficiency and a proven track record in upselling and cross-selling, enabling me to not only support clients but also drive business growth through value added engagement. I have a very soothing voice that fits perfectly into the customer care role.