Justina Benjamin

JUSTINA INEMESIT BENJAMIN Uyo , Nigeria, 520108-- PROFESSIONAL SUMMARY Highly organized and detail-oriented Virtual Assistant with four years of experience providing administrative, technical, and customer support to businesses and entrepreneurs. Adept at managing schedules, and handling correspondence. Performing bookkeeping , bank reconciliation and data entry with efficiency and accuracy. Skilled in using Microsoft Office, Google Suite and a variety of digital tools to streamline operations and improve workflow. Committed to maintaining confidentiality and meeting tight deadlines. SKILLS & COMPETENCIES ✔ Calendar & Email Management ✔ Accurate Data Entry, Planning, Organization & File/Document Management ✔ Attention to details & Excellent Time Management ✔ Tasks Coordination ✔ Customer Support, Excellent Communication and Client Satisfaction ✔ Social Media Management ✔ Research, Market Analysis & Report Preparation ✔ Travel & Meeting Coordination ✔ Task Prioritization & Multitasking ✔ Fast learner & ability to adhere to instructions ✔ Invoicing with Zoho Books and other tools ✔ Inventory Management ✔ Bookkeeping & Accounts Reconciliation with QuickBooks ✔Proficient in Microsoft Office Suite & Google Workspace Applications ✔ Confidentiality & Discretion PROFESSIONAL EXPERIENCE Virtual Assistant TIBEN Global. - Remote November 2020 – December 2024 - Manage email correspondence, schedule appointments, and organize calendars for the chief Executive - Handle administrative tasks, including data entry, document preparation, and file organization. - Monitoring and updating stock records - Provide customer support by responding to inquiries via email, chat, and phone. - Escalating customer feedback to relevant team. - Assist in social media management by creating content, scheduling posts, and engaging with audiences. - Conduct research and compile reports to support business decision-making. - Coordinate travel arrangements, book accommodations, and prepare itineraries. - Ensure confidentiality and security of sensitive information. - Increased efficiency by 30% through workflow automation and optimization. Administrative Assistant Gestric Academy April 2020 – October 2020 - Provided administrative support by handling scheduling and document management. - Assisted in preparing presentations, reports, and meeting agendas. - Managed student inquiries and escalated issues to the appropriate department. - Organized and maintained digital and physical records for easy accessibility. - Helped streamline office procedures to improve efficiency and workflow. EDUCATION Bachelor Degree in Accounting University of Calabar, Nigeria. CERTIFICATIONS Data Entry Academy Certificate Essential Bookkeeping Skills – Alison certificate