JUSTINA AKON ANAYOCHUKWU
Rivers State, Nigeria- --Medical Virtual Assistance
PROFESSIONAL SUMMARY
Highly skilled and result oriented medical virtual assistance. Boasting over 2 years of experience
as a medical virtual assistant, adept at managing various administrative tasks and providing
invaluable support to teams. Demonstrating unwavering dedication to delivering exceptional
patient care, and ensuring seamless administrative operations.
RELEVANT SKILLS
MedicalVirtualAssistance/Administrative Duties
● Good working knowledge of Communication and workspace management tools: Zoom,
Loom, Slack, Click-up, Monday.com, Trello, HubSpot, zendesk, Google suite, etc.
● Streamline administrative tasks such as appointment setting, prescription reminders and data
entry. Ensuring a smooth operation behind the scenes.
● Ability to uphold stringent privacy protocols to safeguard sensitive patient information. By
adhering to industry standards and regulations such as HIPAA (Health Insurance Portability
and Accountability Act).
Billing and Coding
● Proficient in handling these tasks, ensuring that claims are processed accurately and in a
timely manner.
● Ability to navigate the complexities of insurance claims and coding, reducing billing errors.
DATA ENTRY
● Ability to organize and enter patient data into electronic health records (EHR) systems,
making it readily available for quick reference.
EMAIL MANAGEMENT
● Ability to prioritize urgent emails, filter spam, and respond to patient inquiries promptly.
● Proficient in managing email inboxes efficiently by organizing patient emails and schedule
appointments, ensuring that every patient query is dealt with in a timely and professional
manner.
RESEARCH SUPPORT
● Ability in Staying up-to-date with the latest medical research .
● Assist in gathering relevant medical information, allowing medical professionals teams to
make informed decisions and provide the best possible care to patients.
WORK HISTORY
09/2023 to
Current
Medical Radiographer/Medical virtual assistance
CLINISCAN
09/2022 to
08/2023
Intern Medical Radiographer
RIVERS STATE UNIVERSITY TEACHING HOSPITAL
Sonographer/Medical virtual assistance
BERRIES MEDICAL DIAGNOSTICS
11/2021 to
08/2022
EDUCATION
Bachelor of Science: Medical Radiography
University of Calabar, Calabar - Cross River State
TRAINING AND CERTIFICATIONS
IT support Management Training
● Customer Relation Management (CRM)
● CRM Tools
● Workflow tools.
● Telemarketing
● Customer service skills
● Data Analysis
Certifications
● RRBN
● PGCT
