JUSTIN VITAL CV
EMPLOYMENT HISTORY
Chat Operator New Media Service PH January 2020- Present
Responsibilities:
Making sure all customers are satisfied and happy with our services
Handling Texts chats
Handling inbound e-mails
Handling inbound mail
Telemarketer/Appointment Setter Property Affinity September 2019-Present
Responsibility
Cold calling companies to generate more business for the real estate agency
Prequalifying prospects to ensure they meet the agency’s requirements
Updating the sales team on a regular basis and working with the team to meet the company’s quotas.
Assisting customers in managing the Subscription
Resolve issues in line with departmental KPI's Customer client card mutations
Customer Support Amersfoortse Zorgverzekeringen 2018 – Oct 2019
The Amersfoortse is a health insurance provider specialized in entrepreneurs. Since 1997, the company is part of ASR Insurance.
Responsibilities:
Handling e-mails, calls and automatic orders as customer’s primary contact through email and live chat Develop rapport with customers’ needs in every interaction offering Solutions to their problems or questions
Assuring that the customer is completely satisfied
Seo internetmarketing (linkbuilding)
Creating blogwebsites
Assisting customers in managing the Subscription
Business Development Julie Warner Health Mar 2017 - Sep 2018
Recruitment Consultant (Aged Care)
Responsibilities:
Cold calling companies to generate more business for the recruitment agency
Attending meetings with clients at their offices
Managing the job offer process and negotiating salary packages
Writing job ads
Screening/interviewing/briefing candidates on suitable positions and prepare candidates for interview
Maintaining/ouilding own database of clients and candidates for future reference
Customer Service Employee / Seo specialist | Green Marketing | NL (March 2017 — August 2017)
Summary:
As customer service employee / seo specialist | was responsible for handling both inbound calls and e- mails of the clients of a few online webshops. Also | was responsible for a big part of the seo (Search Engine Optimalisation.
Responsibilities:
Handling e-mails, calls and automatic orders
Assuring that the customer is completely satisfied
Seo internetmarketing (linkbuilding)
Creating blogwebsites
Constantly being pro-active in improving the personal quality Going the extra mile for the customer
Waiter at MacDonald’s
Education:
MBO Marketing & Communication | Gilde Opleidingen (2018 — 2019)
Computer skills:
Experience with multiple database programs Citrix
MS Office
Navision
SEO
SAP
HTML, CSS, PHP
