Justin Roque

JUSTIN S. ROQUE Tiong Street, Manaoag, Pangasinan--OBJECTIVE: Highly motivated and detail-oriented professional seeking a long-term Virtual Assistant position where I can apply my strong administrative, organizational, and communication skills to support business operations, enhance productivity, and provide exceptional remote support. WORK EXPERIENCES: Executive Virtual Assistant for SOAR Inc.: Social Media Manager/ Data Encoder/ Lead Generation and Outreach Specialist/ Content Uploader/ Team Leader/ Content Research (August 2023 –July 2025) ✓ Comprehensive research across multiple websites to gather government meeting content s from all US states, ensuring timely and accurate uploads to the company’s database. (ex. Of meeting contents: Council Meetings, School Board Meetings, Court Rulings, etc.) ✓ Uploading government meetings, documents, and other relevant data into the system for subscriber access ✓ Generating high-quality potential investor leads and executed effective cold outreach strategies to support business development goals. ✓ Managing virtual assistants by monitoring productivity, setting reminders, and developing strategies to optimize team performance in lead generation and outreach. ✓ Designing and maintained detailed trackers using Google Sheets to efficiently oversee pending, completed, and incoming tasks. ✓ Creating professional presentations on Canva/MS Powerpoint for our bi-weekly team meetings to support reporting and decision-making processes. ✓ Training new employees in lead generation and outreach processes to ensure successful onboarding and team integration. ✓ Accurate data entry of new leads and regularly update tasks to ensure organized and efficient workflow management. ✓ Reviewing data errors and discrepancies that needs correction. Tools used: Google Sheets, Linkedin, Toggl, Angel Match, SalesQL, Clockify, Eddy, Google Docs, Social Media Platforms (Facebook, Instagram, Twitter, Youtube), Chatgpt, Perplexity, Grock, Canva, my.soar.com, boss.soar.com, Zoom, VPN Proxy, Gmail, MS Powerpoint, Sejda, Asana, Trello, Whatsapp Virtual Assistant - Real Estate/Social Media Manager (September 2022 – July 2023) Responsibilities: ✓ Establishing and managing social campaigns, as well as developing tactics to gain more followers. ✓ Responsible for posting and monitoring all social platforms. ✓ Analyzing data to make judgments regarding the effectiveness of a business's postings and content. ✓ Reporting the business’s improvement based on the responses from social media posts. ✓ Developing and designing written and visual posts across all social media platforms ✓ Email Management, and Calendar Management ✓ Setting up Appointments with Buyers/Sellers ✓ Send important errands and appointments for the day. ✓ Ordering Personal stuff and things needed for events. ✓ Graphic Design (Canva) ✓ Helping clients with their administrative tasks ✓ Entering customer and account data from source documents ✓ Maintaining the data system and ensuring all information is correctly recorded. Tools used: Grammarly, Quillbot, Slack, MS Offices, ASANA, Google Suite, Zillow, Last Pass, KW Command, Google Docs, Mailchimp, Social Media Platforms (Facebook, Instagram, Twitter, Youtube), Canva Client Support Specialist for ADP Philippines (August 2021 – August 2022) Responsibilities: ✓ Assisting clients with their company's plan benefit setup, Open Enrollment, and coverage for their eligible employees. ✓ Handling clients job requisitions, internal and external job posts via indeed, Zip Recruiter, and other social media websites like Facebook and Twitter. ✓ Aiding our clients with their employees Self-Service option to enroll for their benefits. ✓ Coming up with detailed reports for clients with rundown of their employee’s benefits enrollment coverage and dependents. ✓ Assisting clients job applications from their job requisitions up until the applicant has been hired. Systems used: ADP Workforce Now, Webex, Microsoft Excel, Bomgar, Co-browse, ADP Health Compliance, ADP Net Secure SKILLS: ✓ Management Skills; Minimal Supervision, Accountable and Resourceful ✓ Reliable and Proactive ✓ Excellent Communication Skills ✓ Calendar and Time Management ✓ Keen to Details, Able to multitask ✓ Email Management and Organized ✓ Honest and Trustworthy EDUCATIONAL BACKGROUND: De La Salle University – Dasmarinas (June 2015 – August 2019) Bachelor of Science in Business Administration major in Business Operations Management with specialization in Business Service Management TRAININGS/SEMINARS: Affiliate and Influence – March 2019 De La Salle University – Dasmarinas Information Technology and Business Process Application of the Philippines – November 2018 SMX Convention Center, SM Aura, Taguig City Planning Your Career Path Towards Success – April 2017 Grand Ballroom, Acacia Hotel, Manila English Proficiency Workshop and Seminar – October 2016 De La Salle University – Dasmarinas Achievers Business Conference – September 2015 De La Salle University – Dasmarinas