Justin Marcus

JUSTIN MARCUS SALES | MANAGEMENT | TRAINING | BUSINESS HARD SKILLS Salesforce Microsoft Office Suite G Suite SOFT SKILLS Problem Solving Systems Thinking Action Oriented EXPERIENCE Inside Sales Experience High-Call Volume Environment Consultative Selling LEADERSHIPS Manager Lead Sales Consultant Lead Trainer LANGUAGES English ACHIEVEMENTS Central South Market Top Leader #1 Business Revenue Store 53% Business Loyalty Increase INTEREST Sales Management Training PERSONAL DETAILS M:- E:- PERSONAL SUMMARY I have 10+ years of B2C, B2B, retail and higher-educational sales experience as a Business Consultant, Manager, Company Trainer & University Enrollment Counselor. I am action oriented, personable and customer focused. I use problem-solving, critical thinking and systems thinking to give my customers the best solution that meets their needs. I contribute to company goals through exceeding leading indicators, executing task and reaching quarterly metrics. WORK EXPERIENCE CORNELL UNIVERSITY - REMOTE Enrollment Counselor - 2018 – Present Selling high-value products and services to a diverse customer base using Salesforce. As a result, I enroll and manage relationships of 181 students to produce $513,570 in sales within 10 months. I used excellent communication, investigation and listening skills to solve complex problems and provide solutions to business professionals around the world. Excelled in a high phone contact performance –driven sales environment, utilizing metrics and measurements to track my results. Research competing universities, delivered certificate curriculum to company and led team meetings. • • • • $513, 570 in Sales 180 Tasks/Day in Salesforce 100 Calls/Day 50 Emails/Day APPLE - ATLANTA, GA | RIDGELAND, MS Lead Business & Sales Consultant | Team Lead | Lead Trainer | - 2011 - 2018 Knowledge Expert of all Apple Products in retail store. Led store in business, accessories and software sales. Manage 130 sales professionals in three Apple Retail Stores. Lead company downloads through delivering quarterly and daily goals. Managed, coordinated employee schedules, presentation and store strategy. Managed customer flow during product launches, and store experiences. Resolve customer and employee conflict through escalations, conflict resolution and documented coaching. Develop, train and coach employees through Lominger Competencies, individual SMART goals. Company Lead Trainer for over 80 topics to meet the needs of business owners, educators, students, children and creatives. Delivered workshops for Fortune 500 companies to train employees on Apple Products. • Led in sales in company by staying in Top 10% of sales consultant out of 500 retail stores. As a result, I created 1,433 Apple Product Owners, 2.5 million in sales, $202,702 in business sales and 1.1 million in pipeline revenue in Salesforce. I introduced 1,071 people to our Business Team. Achieved 5.3 million within 5 years. BEST BUY – ATLANTA, GA Sales Consultant – 2009 – 2011 Worked as an Apple & PC sales consultant for B2C, B2B, Small & Medium-Size Businesses, Educators and Consumers helping them find the right phone, tablet or computer that will meet their current and future business needs. ACADEMIC QUALIFICATIONS Cornell University – Ithaca, NY Intrapreneurship Certificate from Cornell SC Johnson College of Business – June 2019 Luther Rice Seminary – Atlanta, GA Masters of Divinity in Ministry – 2012 – 2017 Luther Rice University – Atlanta, GA Bachelor of Arts in Ministry – 2010 - 2012 REFERENCES Cloviece Sanders - Manager at Apple Inc--Brian Lantry – Manager at Apple Inc--