Justin Luke

I build custom IT systems. Building systems that function well end-to-end is important to me. Making sure they perform well the first time they are needed, is even more important to me. I enjoy developing and deploying websites and applications. I excel at migrating servers and domains, managing web servers , and performing systems security audits. Exceeding client's expectations and offering fast delivery of solutions needed for business is my focus. I love automating things. I love helping people. PROFESSIONAL SUMMARY • Design and Build Servers, Domains and Websites: Build and Deploy Web Servers. Develop and Implement Group Policy Objects. Manage security for networks. Assess, inventory and audit project resources. Develop and project plan and implementation checklist. Install and configure all required hardware and software. Combine multi-platform network environments into a single enterprise level network. • Develop SQL Databases and IIS Websites: Develop, configure, and manage Microsoft SQL databases for telecommunications systems and published associated websites with IIS. Read, interpret, edit, and write SQL queries. Design, build, publish, and manage telecommunications websites and their associated SQL databases. Merge and convert multi-variant databases and data sources into standardized formats. • Configure and Deploy Network Management Systems: Understand Nortel, Avaya, & Cisco Telecommunications switch technologies. Deploy computers and network equipment. Configure telephone switches to work with Network Management Systems, Fault Reporting web applications, 911 emergency systems, 411 operator systems and Accounting systems. • Optimize Enterprise Level Telecommunications Offices: Analyze telecommunications (billing) back office procedures and develop overall plans to optimize office efficiency and reduce staffing requirements. Monitor telecommunications system health, generate (daily, weekly, monthly) performance metrics and provide real-time inventory of enterprise level telecommunications hardware and software. PROFICIENT IN • Microsoft Windows Servers: Active Directory, Group Policy Objects, Web Services, Application Server, Print Services, DHCP Server, DNS Server, Certificate Services, IIS, Visio, Access, Office, VMware vSphere, VNC • SQL Server: Microsoft SQL SMS 2005, 2008, 2012 & 2016, T-SQL, SQL Queries, Report Builder, Business Intelligence, Reporting Services • Apple: OS X, Adobe suite, iOS, iCloud, Quicktime, iPhoto, iTunes, VMware Fusion • Network Management Systems: CAIRS.Net, WOPR, ASI, UCE, CES, Subscriber Portal, Linux, Apache, Avaya • Programming: Object-Oriented Concepts, HTML, CSS, XML, XAML, JavaScript, jQuery, JSON, ActionScript, NoSQL • Network Security: Infrastructure, Nmap, Wire Shark, Retina, VPN Firewalls, Audits, Organizational Security • Department of Defense Procedures for Purchasing: Defense Logistics Agency, Subcontracting, STARS FL, MIPRs EXPERIENCE IT Technician Hard Rock Casino & Hotel Lake Tahoe IT Technician April 2018 – January 2019 South Lake Tahoe, California 96150 • Performed systems maintenance on Active Directory, Office 365, VPN, MGT, PlayerSoft, Simphony POS, My Micros, Opera PMS, Oasis CMS, Dynamics GP, Genesis Bravo, and ShoWare systems. • Worked with, audited, and monitored Cylance Antivirus, Veeam Backups, DNS Server, Domain Controllers, Group Policy Objects, Print Servers, and Audit Reports. • Installed and maintained Point of Sale Terminals, Phone Systems, Workstations, Servers, Printers, Embossers, Credit Card Terminals, Key Watcher Units, ATMs, Slot Machines, Table Games, Tablets, and other mobile devices. Freelance Web Developer & Systems Engineer Self Employed Contractor November 2014 – April 2018 South Lake Tahoe, California 96150 I provide end-to-end IT business solutions that are fast, lightweight and efficient. For the past couple of years, I've been primarily focused on developing websites and applications. I’ve been building websites since 1997 but for most of my career I worked as a systems engineer. I'm also a skilled database administrator and I can perform data conversions, write SQL and build database reporting servers. Other tasks I have performed in the past few years include crypto virus mitigation, domain building, cyber security implementation, systems engineering, mail server maintenance, antivirus roll-outs, writing custom HTML & CSS, managing web hosting, integrating E-commerce into websites, configuring web servers and managing projects. • Built and deployed websites for clients small, medium and large businesses using WordPress, Amazon Web Services, Hosting Services, HTML 5, CSS 3, JavaScript and other website building tools. • Provided support for Managed Service Providers (MSP’s) remotely using remote access software including N-Able, AutoTask, PassPortal, Zendesk, OnlineTech Portal, BaseCamp, Putty, MSTSC, TeamViewer and other similar tools. • Managed Microsoft Networks, Active Directory, Group Policy Objects, Exchange Servers, Database Servers, Application Servers, File Servers, Remote Access Servers, Virtual Servers, VPN’s, Web Servers, Routers, Switches, Hubs, Firewalls and other Network Equipment remotely for clients businesses. Database Reports Developer April 2013 - March 2015 (2 years) International Market Centers Las Vegas, Nevada 89102 • Worked with websites, databases and applications. Designed and modified multi-variant database queries, management level reports, financial reports, billing procedures and performance metrics. • Created and published Business Intelligence Reports for all departments in my organization. Customized and automated financial, inventory, human resources, executive level and other departmental reports using SQL Management Studio, Visual Studio, SSAS, SSIS and SSRS. • Built, configured, secured and maintained all hardware needed to support the SQL Reporting and Database servers. • Managed enterprise level domain projects. Created project plans, group policy objects and security templates. Maintain legacy hardware and software, networks, switches and telecommunications systems. System Engineer March 2009 – March 2013 (4 years 1 month) Unique Communication Solutions Las Vegas, Nevada 89102 • Build custom network management systems: Identify assets and conceptualize project plans. • Provide professional services: Serve as project manager, system engineer, telecommunications systems trainer, security analyst, and installation technician. Provide end-to-end solutions to customer. • Design and Implement Networks: Build and Manage Domains across multiple servers with multiple roles. Network / Database Engineer January 2005 - February 2009 (4 years 2 months) Computer Sciences Corporation Tokyo, Japan 96349 • Engineer Microsoft Active Directory Domains: Draft network diagrams, propose to clients, making necessary changes based on client requests. Configuring web servers with IIS, Reporting Services, DNS and Active Directory. Deploying servers, computers and users profiles. Train staff. Publish help documentation and network diagrams. Brief final configurations to clients. • Conceptualize and Create Solid Foundations to Host Network Management Systems: Provide and plan for system expansion (ahead of project goals) to provide what clients ask for as well as for future capabilities. • Integrate Web based Network Management Systems: Configure automated switch technologies on multiple switching platforms. Telecommunications Technician March 2000 - January 2005 (4 years 11 months) United States Air Force Tampa, Florida 33621 • Diagnose and Resolve Trouble Tickets: Communicate with customers. Recognize, research, and resolve issues. • Secure funds for Telecommunications and Network equipment: Identify necessary telecommunications and network equipment, source hardware and software, develop cost estimate, and obtain funding. • Populate and Manage Telecommunications and Network Management Systems: Configure from end-to-end. • Work as a Telecommunications Help Desk Supervisor: Accept trouble calls, develop trouble tickets, and resolve issue. • Install and maintain Network Computers: Install hardware, load baseline software, implement necessary software patches, connect systems, and troubleshoot any remaining network issues. EDUCATION Microsoft Microsoft Certified Professional, Microsoft Networks,- Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure,- Managing and Maintaining a Microsoft Windows Server 2003 Environment, Microsoft Networks,- Installing, Configuring, and Administering Microsoft Windows XP Professional, 2007 Six Sigma Lean Six Sigma White Belt Certification, Management, 2008 Comp TIA Security+ Certification, Network Security, 2007 CompTIA A+ Computer Certification, Computers, 2004 Unique Communication Solutions Server / Client Software Training Sessions, Communications, 2008 CAIRS Administration, Telecommunications System Management, 2007 UCALL Administration, Telecommunications System Management, 2005 University of Maryland Computer Science, 2002 – 2005 Valdosta Technical College Computer Information Systems, 1998 - 2000 LANGUAGES English: Fluent Japanese: Conversational REVIEW I understand the challenges working with exchange servers, domain controllers, web servers, database servers and many other systems. I'm experienced at configuring and streamlining customer relationship management and finance management systems. I come up with custom IT solutions that are ready to be used the day a system is turned on. I build solid project foundations by planning ahead and creating detailed systems inventory documentation. I'm passionate about configuring systems to do exactly what each unique company needs. I build and deploy all types of software, hardware, websites and other things, like campsites! Please feel free to reach out to me with any questions. You should ask me about: application development, domain maintenance, systems engineering, web servers, mail servers, antivirus, data conversions, database server configuration, MS SQL, TSQL, MySQL, SSIS, SSRS, SSMS, Hyperion ESSBASE, Microsoft Dynamics, crypto virus mitigation, cyber security, active directory, networking, data security, antispam, cryptography, Bitcoin, digital currency, crypto currency, hardware virtualization, voice & data cabling, computer repair, wireless deployment, mobile device support, Linux, HTML5, CSS3, telephone systems, remote computer repair, Visio, Excel, DNS, iOS or web design