PROFILE
I believe that working in your company will
help me in my career development and a
valuable experience as well. At the same
time to learn new things and develop my
skills and knowledge for continuous
professional growth.
WORK HISTORY
JUSHUA
ISHMAEL C.
BRAZAL
V I R T U A L
A S S I S T A N T
Customer Service Specialist
Motion Global Ltd.| May 2020 - present
-In charge of replying to all customers' queries about our
products and online purchases.
-Provide support to customers through emails and phone.
-Proactively dealing with cuatomer's complaints, follow-ups and
returns requests.
Customer Service Specialist
Quantrics Enterprise | 2018 - 2019
KEY COMPETENCIES
- Customer Service
- Technical Support
- Administrative Assistance
- Conversation Management
- Data Management
- Microsoft Office
- Data Analysis
TRAININGS
First Aid and Basic Life Support Training
M.P.C.F. (2014)
Menu Transcription Using WoFlow
WoFlow (2020)
Managing Your Personal Finances
T.E.S.D.A. (2020)
-Provided customers quality assistance with their different
concerns such as billing inquiry and technical issues.
-Provided product and services information and resolve any
emerging problems that customer's accounts might encounter
with accuracy and efficiency.
Deck Cadet / Ordinary Seaman
CrewCare Inc. | 2015 - 2018
-Assigned on deck jobs on ships.
-Performs and watches a variety of duties to preserve painted
surfaces of a ship and to maintain lines, running gear, and cargohandling gear in safe operating condition.
SCHOOLS ATTENDED
Mariners' Polytechnic Colleges
Foundation
Bachelor of Science | 2012 - 2015
BS Marine Transportation
- Served as a President of the Mariners' Red Cross Youth
Council
(2014 - 2015)
-Served as a Treasurer of the Mariners' Red Cross Youth
Council
(2013 - 2014)
CONTACT INFORMATION
Email:-Contact Number:-
LinkedIn: https://www.linkedin.com/in/jushua-ishmael-brazal11938b170/
Address: Phs 1 Blk 27 Lot 4 Ave. Ext. Progress Homes Subd.
Canaman, Camarines Sur
