JURIE JANE
BACEROPALON
VIRTUAL ASSISTANT
PROFILE
EDUCATION
Looking for opportunity to start my
career and to apply my knowledge and
skill in the industry. My long-term
experience in the service industry has
taught me how to meet and exceed each
customer's expectations with the service
that sells. I have assisted all types of
customers in all types of settings. I realize
that acquiring and maintaining loyal
patrons is of the utmost importance in
every company.
Colegio de San Lorenzo
CONTACT
PHONE:
-
WEBSITE:
EMAIL:-
SKILLS:
Computer literate (MS Office)
Has a Knowledge in Operating IFCA
System
Can cook different dishes
Have enough knowledge in Food
Service Operation
Can mix cocktail drinks
Tech Savvy
Admin and Clerical work
Basic Editing Skills in Photo and Video
June 2007 – April 2011
Bachelor of Science in Hotel and Restaurant Management
Dr. Carlos S. Lanting College
June 2002 – April 2006
Highschool/ Tertiary
WORK EXPERIENCE
VXI GLOBAL INC.
Customer Service Associate III
March 8, 2017 to March 18, 2020
Technical Support, answering phone calls, Close a sale.
CONCENTRIX EUROPE LIMITED.
Email/ Chat Support (Part-Time)
Responsible for answering inquiry thru email and live chat, assisting for
warranty and repairs.
Astoria Vacation and Leisure Club Inc.
Customer Service Representative
April 23, 2014 to March 8, 2017
Manage reservation, answering phone call and emails, assisting
customer for there stay on the hotel.
Astoria Boracay Manila Reservation
Reservation Officer
April 2, 2011 to March 8, 2012
Managing Bookings and reservation, answering phone calls and email
inquiry. Process invoice, send SOA and official receipt, Admin task.
Create Profile each customer, Reconfirmation of Booking. Follow up
payments.
