Juno
Salas
W ORK EXPERIEN CE
PROFESSIONAL SKILLS
Data Entry
Google Sheets
Microsoft Excel
HubSpot CRM
Reporting and Analytics
Product Sourcing
Project Coordination
Administrative Support
Lead Tracking
Sales Support
Supplier Management
Dashboard Creation
Written Communication
Detail-Oriented
Adaptable
SOFTWARE EXPERIENCE
Google Workspace (Sheets,
Docs, Slides, Gmail,
Calendar)
Microsoft Suite (Excel, Word,
PowerPoint)
HubSpot CRM
QuickBooks
Alibaba
Slack
Zoom
Google Meet
Asana
ClickUp
Mercury
WhatsApp
Viber
Gemini
ChatGPT
Canva
SALES SUPPORT SPECIALIST
More Staffing LLC | December 2023 - April 2025
Accurately manage and update candidate/client data,
electronic records, and ensure data integrity and
confidentiality.
Handle HubSpot CRM tasks including contact/deal
updates, workflow automation, and email/sequences
customization.
Generate reports and assist with data analysis to support
strategic decision-making.
Create and manage contracts and invoices using tools
like QuickBooks and Bill.com, ensuring compliance and
timely billing.
Collaborate with finance and sales teams while providing
general administrative support to maintain smooth
operations.
VIRTUAL ASSISTANT
Furniture USA Distribution | March 2022 - September 2023
Monitor and record operational data in logs and software
systems.
Perform clerical tasks such as typing, filing, data
collection, and report preparation.
Enter financial data from receipts, invoices, and
statements using classification systems and
supplemental data.
Use HubSpot to communicate and engage with
stakeholders.
Coordinate delivery schedules with customers,
manufacturers, and drivers while identifying process
improvements.
SENIOR PROCESS EXECUTIVE
Cognizant | October 2019 - February 2022
Process customer orders and documents, and resolve
inquiries and complaints effectively.
Follow up on customer interactions, update call
notes/reports, and ensure accurate data handling.
Coordinate with internal departments to manage
administration and support customer service operations.
Serve as a Subject Matter Expert for new hires, guiding
them on products, services, and processes.
Act as the main point of contact for the team, including
coordination with domestic and international teams.
Juno
Salas
ADDITIONAL INFORMATION
EDUCATION
Informatics College Diliman
June 2004- June 2008
BS IT
REFERENCES
Catherine Ann Parco | More
Staffing / HR Director |-/-
JC Lim | More Staffing / COO
|-/-
Joseph Cabel | More Staffing
/ Sales Support Lead |-/-
PROJECT COORDINATOR
Powerscape Landscaping | October 2017 - January 2019
Prepare daily and weekly reports to support project
tracking.
Coordinate with project coordinators from other
departments for smooth collaboration.
Assist the Project Manager with daily administrative and
operational tasks.
Maintain and organize project files and technical
drawings.
Support draftsmen in completing their daily
responsibilities.
PROJECT MANAGEMENT OFFICER
Accenture | September 2010 - May 2016
Ensure quality performance of PMO support agents and
lead weekly meetings with local and on-shore managers.
Create and implement process improvements to enhance
efficiency.
Prepare regular reports (daily to quarterly) to support
project tracking and compliance.
Conduct Client Data Protection (CDP) and contract risk
assessments, ensuring compliance with roll-off asset
management.
Perform asset audits, deliver compliance training, and
host brown bag sessions.
JUNIOR SYSTEMS OPERATOR
Smart| May 2008 - Oct 2008
Monitor balances and expiry dates for prepaid and
postpaid numbers.
Track and report system progress and performance
within the department.
Review and analyze workflows between the company
and third-party providers.
Identify opportunities for process improvements based
on system and provider analysis.
Ensure timely communication of updates and issues to
relevant departments.
