Juniel Tumampos

Juniel Tumampos Executive Virtual Assistant Multi-Channel Lead Generator LinkedIn Lead Generator Address: 477Alley, Brgy 7A, Davao City Email:-Mobile Number:- Skype: jtumampos Objectives To continue my career to a company wherein I can partake my skills and experience to the company’s growth and continue to drive experience to a career development. Experience May, 2018 - August, 2023 DiverseForce LLC, PA - Executive Virtual Assistant to the CEO & Recruitment Assistant ● Screen and direct phone calls to the correct person or taking messages. ● Act as the point of contact among executives, employees, clients and other external partners. ● Manage information flow in a timely and accurate manner. ● Manage calendar schedules for multiple executives, set up meetings and create travel itineraries when traveling. ● Sending invoices and update payments to vendors ● Take minutes during meetings. ● Opening, sorting and distributing incoming faxes, emails, and other correspondence. ● Provide general administrative support to the entire team/department. ● Optimize time through effective calendar management, coordinating internal and external forums like staff meetings and annual business planning/reviews. ● Update CRM databes for the outcome of the conversation. ● Updating post in all social media channels. ● Walking the clients from on-boarding up to the entire term. ● Coordinate people and processes to ensure that the projects are delivered on time and produce the desired results. ● Maintain organization charts and internal email aliases, support travel and expensing arrangements. ● Schedule and coordinate special events and meetings as needed (company events, off-sites, lunch/ dinner engagements/ business reviews/ all hands, etc). ● Responds to customer inquiries via phone, chat and emails. ● Support all ad-hoc day-to-day activities. ● Performing recruitment duties such as scheduling interviews, updating the calendar accordingly, answering phone calls, and monitoring emails. ● Working closely with the Recruitment Director to maintain the candidate database and handle any relevant paperwork. ● Preparing and posting job advertisements online and in print media. ● Screening candidates by performing background checks and verifying their qualifications and experience. ● Following up with candidates during the recruitment process, like shortlisting callbacks or rejection emails. ● Resolving issues such as interview cancellations swiftly. ● Assisting successful candidates with the onboarding process, including preparing documents and coordinating orientation agendas. ● Planned graphics for Social Media postings ● Utilization of AI tools for easier communication and outcome (Slack, Canva, Google Suite) ● Uploading content to the website ● Perform s weekly and monthly checks to the website security ● Conducts business research to potential contacts por businesses for networking August 17, 2017 - May 1, 2018 RSSM Marketing, GA Ph Manager - PH Manager ● Updating the clients on the status of the leads being pass on to them ● Collaborate with the other work at home employee to see if the operations is in place and give feedbacks and trouble shoots if problems arises ● Creating a process for the entire RSSM Marketing operations from internal process, data mining, lead generation and client updating. ● Reporting to the CEO about the status of the campaign, making updates about the tools needed for the operation and recommending such tools if necessary. Feb 2017 until August 14, 2017 Demand Science, Davao PH - Sales Development Manager ● ● Coordinating the team members and make sure that everything is in place Pitching and presenting at the boardroom level to generate new leads with the aim of creating more sales. ● Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business. ● Collaborating with the other managers and report the status of the project ● Reporting to the clients and updating them at the current stage of the project as to how many percent of its completion. ● Gathering/generating leads via calling, email marketing and LinkedIn Marketing and scheduling demonstrations and sales presentations ● Pre-qualifying leads based on target specifications ● Making sales presentation to interested prospects and sending proposals ● Making a constant follow up to prospects whom I sent proposals until such time they signed the contract August 2015- January 18, 2017 Callbox Sales and Marketing Solutions, Davao PH - Account Manager’s Executive ● Create daily lead sources from all channels especially calling, email marketing and LinkedIn Marketing. ● Communicating and reporting to clients for the status of the campaigns, kick-off meetings and trouble shootings. ● Making outbound telephone calls to prospective companies who want to utilize our service. ● Make sales presentations with companies who want to expand their reach to their target market. ● Maintain a professional and courteous manner with all prospective accredited businesses. ● Accurately and truthfully explain all benefits, process and costs of utilizing our service and describe the mission of the company. ● Develops leads from city and telephone directories, trade and professional association membership lists, and other public records. ● Other duties may be assigned. ● Answering incoming calls for my Account Manager who inquires Callbox services ● Doing follow up calls to prospects who express interest of a certain product and setting them up to appointment. ● Aside from utilizing the social media platform, I also maximize the email marketing platform using using MailChimp, Vertical Response, Constant Contact, iContact, SMTP and SendBlaster to directly engage the target market ● Check emails and prioritize urgent ones, check calendar for meetings ● Lead Nurturing Tools - based on results/as needed for campaign: revise schema, email templates (subject line and/or content) -- Note: should meet target open/reply rate ● Confirmation emails of appointments ● Pre-Qualify leads for quality of campaigns assigned ● create/revise campaign scripts in coordination with calling agents June 2013 – August 2015 Callbox Sales and Marketing, Davao PH - MultiChannel Telemarketer Lead Generator ● Create daily lead sources from all channels especially calling, email marketing and LinkedIn Marketing ● Making outbound telephone calls to prospective companies who want to utilize our service. ● Make sales presentations with companies who want to expand their reach to their target market. ● Maintain a professional and courteous manner with all prospective accredited businesses. ● Accurately and truthfully explain all benefits, process and costs of utilizing our service and describe the mission of the company. August 2012-May 2013 Six Eleven Global Services, Davao PH - Chat Support for Borderlinx.com ● Handles members inquiries about certain problems ● Make thorough solutions for the inquiries as clearly as possible ● Make outbound calls to the company's official courier about the status of the shipment/parcel and relay it to the customer about the status of their shipment. ● Analyses the issue (refund) and give the customer a satisfying reason as possible Education June 2003 - October 2008 (Graduate) Central Mindanao University, Musuan, Maramag, Bukidnon B.S. in Home Economics (Major in Food Business Management)