Junie L. Valentin
B-65 Bangus St. Kaunlaran Village , Navotas City , Phillippines
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OBJECTIVE: To work in a certain company where my abilities and skills can be utilize to provide satisfaction and beyond expectation
WORK EXPERIENCES:
Teletech
Robinson Ortigas
Cainta Rizal Philippines
Technical Support II
January 2011-December 2011
To troubleshoot mobile phones/smartphones and establish internet connection as well as to assist them to be able to do other functionalities of the phone
Transcom Asia
Frontera Verde
Pasig City,Phillippines
Customer service Associates/Technical Suppport Specialist
August 2012-September 2013
To Assist Consumers regarding bill inquiries about their cable service as well as troubleshooting if any problem exists
Atos Information Technology
1880 Bldng.
Eastwood City Libis, Phillipines
Service Desk/ Help Desk
November 2013- April 2014
Helping out employees on their server log ins
Assist them regarding active directory and file /folder permissions
Assist them to be able to connect their Private network
VXI Global Solutions
Waltermart
Quezon City,Philippines
Customer Service/Sales Rep
Aug 2014 –March 2015
To Assist consumer on their billing inquiries and offering them services that are necessity
Sutherland Global Services
Cubao, P Tuazon St.
Quezon City
Technical Support Level III
June 2016- Current
To assist consumer removing viruses on their computer
To assist them on any tasks or work on their computer
Reinstalling Operating system specially Microsoft Windows
EDUCATIONAL BACKGROUND:
Jose Abad Santos High School
Binondo,Manila
June 2001-april 2005
University of the east –Manila
2nd year College –Undergraduate
Bachelor of Business Administration
Major in Marketing-
SKILLS:
Basic Computer knowledge, Computer Literate, Microsoft Office applications, can type 50 wpm, Can speak in English fluently
PERSONAL INFORMATION
Nickname………………………… Jhen
Gender:……………………………..male
Age:………………………………….27
Religion………………………….Roman Catholic
Civil Status…………………………Single
Birth Date…………………………May 16, 1989
CHARACTER REFERENCES:
Available upon request
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Junie L. Valentin