Junele Ann Beley Malapit

JUNELE ANN MALAPIT Virtual Assistant Profile Hi! You can call me Ann. I am married and I have a son. I enjoy working as a Virtual Assistant because I believe if I can be a good assistant, my client can focus on the sales and business. I am a fast learner, proactive and would require minimal supervision. Work Experience 2020 - 2024 BAT PRODUCTIONS Admin Assistant and Social Media Manager Admin roles such as email management, responding to clients’ questions and inquiries, follow ups, tasks - assigned by employer B20 L35 Sta Rosa St., Villa, Minien West, Santa Barbara, Pangasinan Phillippines 2419 Updating client information and CRMS creating workflows and automaiion Scheduling content Minor video editing (adding captions and effects on short videos), creating tutorial videos for the programs Client onboarding, event scheduling, workshops Education BS Architecture University of Pangasinan- Minor designs in Canva for ads and marketing Content strategy based from chatgpt and analytics- Expertise Blue Rock Agency Admin Assistant and Social Media Manager Admin roles such as email management, responding to clients’ questions and inquiries, follow ups, tasks assigned by employer Updating client information and CRMS Digital Marketing Onboarding Clients Admin Tasks short videos), creating tutorial videos for the Minor video editing (adding captions and effects on Cold calling programs Technical Support Minor designs in Canva for ads and marketing Client Management Language creating workflows and automation- Captions, Microsoft Teams, Google Suite, ChatGPT, Calendly, Clickfunnels, Social Media Platforms , Mojo, Zillow, Canva, Hootsuite, and many more Appointment Setting Minor admin roles such as email and calendar management Real Estate Admin roles Filipino Podio, Leadsqueezers, Salesforce, Freelancer Cold Calling C2B, B2B English Tools Used Transcend/Linkos Agencies - Convergys (now Concentrix) Technical Support Representative Inbound calls for technical related concerns Email Follow Ups - EGS (now Alorica) Technical Support Representative Inbound calls for technical related concerns Email Follow Ups