June Wanjiru Keriri

June Wanjiru Keriri P O Box-, Nairobi, Kenya ● - ●-https://www.linkedin.com/in/june-keriri-/ Professional Summary Skilled Project Manager ready to bring 15+ years of project management experience and take on challenging new roles. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Skills    Project Planning & Development Advanced Problem Solving Timeline Management     Contract Management Stakeholders Relations Documentation Management Dedicated Team Player    Personable Extremely Organized Presentation Skills Work History Project Support & Research Assistant, February 2018 to June 2019 Unclaimed Financial Assets Authority & Treasury – Nairobi Work with a Team of consultants to prepare the Comprehensive Draft Policy on Unclaimed Financial Assets.  Maintained tactical control of project budgets and timelines to keep team on-task and achieve schedule targets.  Closely collaborated with project members to identify and quickly address problems.  Developed team communications and information for Stakeholders meetings. Event Organizer, June 2016 to October 2016 Sub-contracted By Right Here Limited – Nairobi Event Organizer for the Jack Daniel's Brothers of the Grill events in June 2016 & October 2016  Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.  Evaluated existing plans, processes and events planning services to identify opportunities for improvement.  Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.  Supervised onsite team of 50, including caterers, audio-visual technicians, and facility management team.  Developed team communications and information for client and vendor meetings. Project Manager Payment Cards, POS & ATM Operations, October 2011 to May 2014 Siltech Systems Limited – Nairobi Team Leader for Operations and IT staff  Oversaw mentorship, planned and executed meetings and developed project documentation.  Kept projects on schedule by managing deadlines and adjusting workflows as needed.  Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.   Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments. Gathered requirements for on-going projects and organized details for management use. Relationship Manager, Agent Banking Unit, June 2010 to September 2011 Co-operative Bank of Kenya Limited – Nairobi Team member  Supported the Head, Alternative Banking Channels in implementing the corporate objectives  Established and implemented the Agent Banking Model  Implemented and observed the Central Bank of Kenya guidelines on Agent Banking  Prepared and executed the Agent Banking product sales plan  Back office processing and supervisory support with focus on settlement through in-house systems for Agent Banking  Responded to all queries from the Agents, Internal & External customers and Central Bank of Kenya within agreed timelines  Tracked performance of the Agent Banking Business , Sales & Product Development Strategic Plan  Member of the following committees - Agent Banking Implementation & RTGS PCI DSS Upgrade Project (ATM & Card systems) Branch Manager Designate, February 2009 to May 2010 Co-operative Bank of Kenya Limited – Nairobi Absorbed into a core banking role, attached to the University Way Branch Manager, IT Help Desk, July 2007 to February 2009 Co-operative Bank of Kenya Limited – Nairobi Responsible for ICT Support of PC users and run the Help Desk which included monitoring the uptime of the ATM network to enable the bank sustain the growth in ATM commissions.  Managed a team of 6 staff members who work in 24-hour shifts Manager, ATM & Debit Card Operations, April 2000 to June 2007 Co-operative Bank of Kenya Limited – Nairobi This position reported to various units of the Bank over time. Namely, Information Technology, Branch Banking, Personal & Business Banking and Business Support Services.  Main duties included ensuring 100% up-time of the ATM network and efficiency of the ATM services and Debit Card operations.  Managed the physical production of all cards in the bank - Visa Credit & Debit Cards, Savings Account Cards and Staff ID Cards.  Responsible for all operational and administrative duties which included setting up of the infrastructure, preparing the Operations Manual and training of branch and head office staff.  Managed a team of 14 staff members  Implemented the M-Banking Unit and managed it for 2 years  Facilitated ATM Management sessions  Member of the following committees - Project Manager, ATM Implementation; Member, IT User Prioritization Committee; Member, Steering Committee Smart Card Project; Member, Steering Committee Co-opSwitch Project; Project Manager, Visa Certification Branch Operations Officer, September 1999 to March 2000 Co-operative Bank of Kenya Limited – Nairobi Posted to Industrial Area Branch for Branch Operations Training  Hands-on experience using BranchPower/BankMaster (Bank operating system) in Customer Service/Front Office Section, Accounts Section and Data Input Section Manager, Accounts and Operations, Card Centre, January 1998 to August 1999 Co-operative Bank of Kenya Limited – Nairobi In-charge of the Customer Service, Computer & Accounts Departments  Evaluated employees’ strengths and assigned tasks based upon experience and training.  Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.  Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Customer Service Manager, Card Centre, August 1995 to January 1998 Co-operative Bank of Kenya Limited – Nairobi  In-charge of Customer Service Department  Supervised 10 staff members in providing excellent customer service to both external and internal customers.  Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Assistant Manager, Card Centre, June 1994 to July 1995 Trust Bank Limited – Nairobi  Set up the Card Centre to operate under the MasterCard regulations.  Responsible for all operational and administrative functions of the Card Centre Sales Administration Coordinator, February 1994 to May 1994 Hilton Hotel – Nairobi  Handled the administrative duties for the Sales & Marketing Department Service Manager, January 1989 to June 1993 Diners Club International, Kenya – Nairobi  Started off as a Customer Service Representative and worked my way up to the Customer Service Manager. Professional Training      Project Management Methodology Financial Services Management Overview of COBIT 4.1 and ITIL v3 Unleash the Power within (Part 1) Empowerment for Enhanced Customer Service      The 7 Habits of Highly Effective People Visa International, UK Courses Managing People Successfully Sales & Customer Care Training Team Building Education Management Information Systems, 1988 - Indiana State University – Terre Haute, IN ‘O’ Level & CPE - Loreto Convent Msongari, Nairobi References Gad Awuonda Managing Director Legis Policy Associates P O Box-, Nbi ⁺-- Peter Ritho Consultant Card Insights Ltd P O Box-, Nbi ⁺-- Tina Onacha Marketing Director Montana Holdings Ltd P O Box-, Nbi ⁺--