June Santiago

JUNE PEARL SANTIAGO "DYNAMIC VA - ADMINISTRATIVE ASSISTANT CAREER SUMMARY SIERRA PACIFIC INSURANCE SERVICES, INC. AUGUST 2021 - PRESENT SUMMARY OF QUALIFICATIONS Interacts easily among individuals of various professional, economic and cultural backgrounds. Accustomed to performing well to a fast-paced, high-pressure environment and can focus on details while keeping an eye on the big picture. An effective servant-leader with demonstrated skill in gaining the cooperation of individuals for the betterment of a task. Highly versatile and can adapt easily to various job environments. ACADEMIC BACKGROUND FAR EASTERN UNIVERSITY MANILA, PHILIPPINES BS Psychology College Graduate- - Psychological Society, Member - Psychological Federation of the Philippines, Member Operations Broker Lead (July 2022 – Present) · Organize and plan team meetings, discuss project, assign duties to team members, set goals, address concerns and help find resolution when problem arises. · Provides leadership and instruction so others in the group can complete tasks quickly and effectively. · Establish follow-up sessions to show continued interest and ensure projects meet deadlines and client expectations. · Conducts quality checking of all quoting packets to be sent to vendors and all bind packets/proposal to be presented to clients. Operations Broker Assistant (August 2021 – July 2022) · Create quoting packets with available given information from cold callers. · Do a deep dive on client information through web research. Generate different information such as Safer report, MCP report, MVRs, Google maps report, CSLB report and other different electronic client records needed for insurance application, renewal and claim. . · Notate/update Smartsheet for day-to-day work progress and account updates. · Send completed quoting packets to vendors to acquire quotes. · Communicating with brokers regarding missing documents/information needed to complete the quoting packets. · Request recently valued loss runs of client to carriers. · Directly communicate with insurance underwrites and answer their questions in order for an applicant to get approved. · Create bind packets to all bindable accounts and send it through DocuSign for client's approval. · Send out binder request to vendors. · Send out welcome packets to newly bound accounts. Enclosed are their proof of insurance and auto IDs. · Process client's endorsement requests on time and make sure that their current insurance coverage qualifies with their vendor requirements. · Respond to client requests and needs and ensure good customer satisfaction. JUNE PEARL SANTIAGO "DYNAMIC VA - ADMINISTRATIVE ASSISTANT KNEBEL PROPERTIES FEBRUARY 2021 - JULY 2022 Real Estate Virtual Assistant (Project-based) SKILLS AND ABILITIES - Knowledgeable in MS Office Internet Research Email Management Project Management Test administration Google Suite Google Calendar Trello Asana Calendly Wix Wordpress Content Writing Content Management Buffer Hootsuite Canva Easil Smartsheet Dropbox Adobe Acrobat After Effects SmartSheets · Source for properties for sale and for rent on MLS that fit extensive criteria. · Research property information such as parcel information, appraised values, tax assessments etc. in county websites. · Input collected information in a spreadsheet. · Use different tools to calculate rental potential of a certain property. · Update database on a regular basis. · Coordinate with possible buyers/renters thru email and chat. PHOENIX ARALINKS MAY 2020 - AUGUST 2020 Freelance Content Creator · Created Self-Learning Modules focusing on early education (Kinder to Grade 2) · Produced designed modules in Powerpoint using no copyright images. BRAVO PARTY DEAL/ BRAVISSIMO EVENTS JUNE 2019 - AUGUST 2020 Virtual Administrative Assistantant/Social Media Manager · Manage 6 accounts for client (Bravo Party Deal, Bravissimo Events, Bravissimo Staycation, Help-On-The-Go, Topstore by Salvo Enterprise and Promag300 magnesium) · Responsible in managing all of clientele's social media pages (mostly facebook). · Invite prospected merchants to upcoming events hosted by the client, lead generation, respond to inbox, create/schedule postings/videos for advertising purposes. · Create posters using Canva. · Individually send out proposals through email (can manually send an approx. 100-200 emails/day) · Creates proposals addressed to customers interested to avail of the company's products and services. · Send out invitations to prospected exhibitors, merchants and possible partners. · Created several websites and online store (using wix and global linker). · Manage client's listing/property in Airbnb, booking.com, marketplace and agoda homes. · Coordinate with guests before, during and after their stay in the property. JUNE PEARL SANTIAGO "DYNAMIC VA - ADMINISTRATIVE ASSISTANT WAKS ENTERPRISES FEBRUARY 2018 - MARCH 2020 Entrepreneur/Owner/Manager · Co-managing the "Ins" and "Outs" of the business from sales, production, marketing and budgeting. · Responsible in supply management and requisition, marketing, payroll and staff management. TRAININGS ATTENDED "Introduction to Freelancing" Filipina Homebased Moms "May 2019 Virtual Assistance Training" FHMOMS Online University (FOU) CONTACT DETAILS Email:-Skype: live:santiagojpf83 WhatApp: - Facebook: facebook.com/pearl.f.santiago Upwork Profile: https://www.upwork.com/o/profiles/users/~01461f0 58b8df9ad9c/ Onlinejobs.ph Profile: https://www.onlinejobs.ph/jobseekers/info/855900 H2H PROPERTY SOLUTIONS CO. LTD NOVEMBER 2014 – MARCH 2015 Relocation Coordinator · Prepare property listings (includes researching for available properties for lease/rent or for sale) relevant according to clientele’s specifications. · Contact unit brokers or owners for the schedule of property viewing. · Tour/take clients to their top property choices for the actual viewing of the unit/property. · Prepare contract of lease/sale. · Assist in the moving in or out of clients in the handled properties. · Assist on the concerns/inquiries of the client with regards with the unit rented or sold. BOARDEX PHILS., INC. NOVEMBER 2008 – OCTOBER 2009 Content Researcher · Research profile and job histories of well-known executives, board of director and officers through the use of the World Wide Web. · Checks the organizational structure of a company and verifies corporate details and corporate information, such as Former Company Name/ Trading Name/ Present Company Name/ Merger and Acquisition Details etc., base on the company’s SEC filings and other press releases. · Commonly use websites: Zoominfo, Linkedin, Forbes and Top Executive Profiles. · Uses an Input Application Database for inputting all collected details as well as source form. · Input, check, amend and verify board and director profiles, in addition to company details onto the production database. · Researching and verifying organization details and corporate information using the latest annual report, SEC filings and other press releases. · Ensure each company’s records are updated and filed securely in accordance with the project’s needs (Data Protection Act) JUNE PEARL SANTIAGO "DYNAMIC VA - ADMINISTRATIVE ASSISTANT · Checking the balance sheet for the latest total revenue and outstanding shares. · Checking the organization structure of the company using the corporate governance FPD ASIA PROPERTY SERVICES INC. MARCH 2006 – JANUARY 2008 DESKTOP SYSTEM SPECIFICATION Operations Asst./HR Asst. (May 2006 – January 2008) OS Name Microsoft Windows 10 Pro Version- Build 19043 Processor AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G, 3100 Mhz, 2 Core(s), 4 Logical Processor(s) Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 13.9 GB Available Physical Memory 8.44 GB Total Virtual Memory 16.1 GB Available Virtual Memory 7.58 GB Page File Space 2.13 GB · Handles and screens telephone calls, mails and messages. · Proofreads and rewrites monthly reports prepared by all Building/Resident/Property Managers that is later forwarded to the Board of Directors of the properties being managed by the company · Source and conduct initial interviews property management applicants. · Arranges and schedules appointments, interviews, meetings for internal and external clients of the Operations Managers. · Responsible for maintaining all Operations Department files/documents. · Responsible for the liquidation of travelling expenses and other confidential expense of all Building/Resident/Property Manager and all Operations Managers. · Prepares minutes of coordination and staff meetings monthly or biweekly. · Coordinates with accounting supervisors as directed by the Operations Managers. · Coordinates with the engineering team during high-risk cases in properties being handled by the company. LAPTOP SYSTEM SPECIFICATION (BACKUP) OS Name: Windows 10 Home System Manufacturer: ASUSTek Computer Inc. Processor: Intel(R) Celeron(R) N4100 CPU @ 1.10GHz Installed Memory: 4GB (willing to upgrade) System Type: 64-Bit Operating System , x64-based processor Administrative Assistant (March 2006 – May 2006) · Supports the Building/Resident/Property Manager on needed Administrative task/duties. · Prepares and disseminates letters, correspondences as directed. · Handles and screens telephone calls, e-mails and messages. · Schedules appointments and meetings of the Building/Resident Manager with tenants or Back Office Heads · Responsible in maintaining, updating and safekeeping property’s important documents/files, supplies and purchases. · Monitors the daily time record and leave schedules of the housekeeping, security and admin personnel. · Handles tenant inquiries and questions regarding their leased property. · Send out necessary assistance as needed by the tenant. · Approve work order and gate pass requests by tenants/occupants.