Junalyn Trangia

JUNALYN L. TRANGIA​ 📞 📧 🔗 🌐 Executive Assistant | Lead Generalist | E-Commerce Specialist | Recruiter​ Cellphone: -​ E-mail:- LinkedIn: linkedin.com/in/junalynt08​ Portfolio: trangiajunalynl.wixsite.com/vajunalyn Professional Summary​ Dedicated and versatile professional with over 8 years of experience in executive assistance, lead generation, website design, product listing, marketing strategy, recruitment, and customer service. I have a strong background in SEO, e-commerce operations, and CRM management, making me an asset in optimizing online businesses and enhancing customer engagement. I am passionate about helping businesses scale, whether through compelling website designs, strategic lead generation, optimized e-commerce product listings, or recruiting top talent. My expertise allows me to enhance operational efficiency, drive business success, and ensure 100% client satisfaction. With a jack-of-all-trades mindset, I adapt quickly to diverse roles and projects, making me an invaluable partner in achieving organizational goals. Career History Speaker Coordinator | Lead Generation Specialist​ Digimarcon – November 2024 – Present ●​ Research and connect with renowned business executives, securing leads for global marketing events. ●​ Manage outreach campaigns and follow-ups to ensure event participation and sponsorship engagement. ●​ Maintain databases and track potential speaker opportunities, leveraging LinkedIn Sales Navigator and Apollo.io for efficient prospecting. Website Designer | Product Lister I Recruitment Manager​ Legends Fusion Store – December 2024 – February 2025 ●​ Designed and optimized e-commerce websites using Shopify and Wix, ensuring a user-friendly and sales-driven layout. ●​ Created SEO-optimized product listings with compelling descriptions, accurate pricing, and relevant tags. ●​ Managed store integration with dropshipping platforms like CJ Dropshipping, DSers, and Importify. ●​ Managed end-to-end recruitment, from job postings and candidate sourcing to interviews and onboarding. ●​ Designed and developed Shopify and Wix websites, ensuring high conversion rates. ●​ Optimized product listings for better visibility and sales performance. ●​ Used Zoho Recruit, ATS, and Sprout to track and manage candidates efficiently. ●​ Oversee outsourcing operations from the Philippines and onboard 200 virtual assistant (VA) sales professionals within a month. This includes managing the entire process: identifying hiring needs, drafting job descriptions, sourcing candidates, screening and shortlisting applicants, conducting interviews, evaluating candidates, extending offers, and ensuring smooth onboarding for new employees. Executive Assistant | Lead Generalist | Marketing Strategist | Recruiter​ D-Logics LLC – July 2023 – October 2024 ●​ Provided executive support and managed general operations for various business projects. ●​ Designed and executed social media marketing campaigns, including video materials and promotional content. ●​ Applied SEO strategies and Google Analytics to enhance online visibility and engagement. ●​ Led recruitment efforts, sourcing and interviewing top-tier candidates to build a strong team for business expansion. ●​ Utilized ATS, Zoho Recruit, and Sprout to streamline hiring processes and candidate management. Sales Advisor 3 - Sales Supervisor​ Concentrix, Quezon City, Manila – June 2022 – June 2024 ●​ Resolved escalated customer issues, achieving a 100% resolution rate. ●​ Coordinated with internal departments to ensure customer concerns were handled efficiently. ●​ Communicated with specialists, managers, and clients to manage service exceptions. Customer Service Associate | Fraud Analyst​ Sitel, Pasig, Manila – July 2018 – February 2021 ●​ Investigated and resolved customer fraud claims, ensuring accuracy and compliance. ●​ Enhanced customer service processes to reduce wait times and improve service quality. ●​ Consistently recognized as a top-performing representative with high customer satisfaction ratings. Marketing Analyst & Health Assistant​ Wyatt Trade Drugstore, Tanay, Rizal – May 2010 – March 2014 ●​ Assisted in product promotions, advertisements, and marketing material edits to boost brand visibility. ●​ Provided health-related guidance to customers on medications and wellness products. ●​ Conducted market analysis and social media monitoring to enhance engagement and brand awareness. Technical Skills & Tools Web Design & E-Commerce ●​ Shopify, Wix, eBay Store Management ●​ SEO Optimization & Product Listing ●​ Dropshipping Integration (CJ Dropshipping, DSers, Importify) Lead Generation & CRM ●​ LinkedIn Sales Navigator, Apollo.io ●​ Salesforce, Zoho, Cisco Marketing & Content Creation ●​ Canva, CapCut ●​ Google Analytics, SEO Tools Customer Service & Virtual Assistance ●​ Notion, Google Sheets, Microsoft Office ●​ RingCentral, Outlook Mail Recruitment & Talent Acquisition ●​ ●​ ●​ ●​ Job Posting & Candidate Sourcing Interviewing & Onboarding Hiring Process Optimization Zoho Recruit, ATS, Sprout 🎓 Highest Educational Attainment​ Bachelor of Arts in English​ University of Rizal System, Sampaloc, Tanay, Rizal (2014 – 2018) Let’s connect! I’d love to contribute to your business success. Applicant,​ Junalyn Trangia