Jumalyn Nazareno

VIRTUAL ASSISTANT JUMALYN P. NAZARENO CONTACT - Brgy.Sampguita Mabini, Batangas City -  Filipino SKILLS Detailed-Oriented Technical Proficiency Administrative Expertise Excellent Communication Skills LANGUAGES ENGLISH, FILIPINO SUMMARY - Trained as Safety Officer 1 with certificate. - Skilled in Store Operation with almost 7 years of experience. - Can work multitask and ability to work under pressure. - Detail-Oriented, Dedicated and Flexible - Knowledgeable in troubleshooting and technical problems. OBJECTIVE Dedicated and proactive Virtual Assistant with a proven track record of enhancing client efficiency through exceptional communication, meticulous organization, and customer-centric support. I specialize in streamlining daily operations by expertly managing appointments, resolving conflicts with creative problem-solving, and delivering seamless customer service across email, chat, and phone channels. Whether it’s optimizing schedules to free up your time, troubleshooting administrative challenges, or anticipating needs before they arise, I am committed to making your workload lighter and your life easier. With a focus on clear, timely updates and tailored solutions, I ensure your priorities stay on track while maintaining the highest standards of professionalism and discretion. PROFESSIONAL EXPERIENCE ASSISTANT STORE MANAGER HARD DISCOUNT PHIL INC.. Mabini, Batangas | FEBRUARY 2025 - JULY 2025 - Someone who oversees a team within a company. That means they'll plan, organize, and direct guidance to employees to accomplish all the activities needed for the company to achieve the main objective. - Juggle multiple tasks, manage inventory, schedule staff, and ensure the smooth operation of your store. - Oversee the productivity of the employees and hold employees accountable for achieving the goals of the organization. STORE CREW/OFFICER-IN-CHARGE ALFAMART TRADING PHILIPPINES | October 2024 - January 2025 - Performing administrative tasks in operational activities. - Following company standard procedures for cash handling and security. - Ability to de-escalate situations and resolve conflicts calmly and effectively. STORE PROMOTER MR.DIY | SEPTEMBER 2022 - JULY 2023 - Engaging with customers in demonstrating products to increase brand awareness and meet the customer's satisfaction. SEASONAL CASHIER WALTERMART DEPARTMENT STORE | SEPTEMBER 2019 - DECEMBER 31, 2019 - Supporting the increased workload during peak times. COUNTER CASHIER JOLLIBEE | JUNE 2019 - SEPTEMBER 2019 - Skilled in cashiering and ensuring exceptional customer care in fast-paced environment. - Knowledgeable in standard procedure about food handling. EDUCATION TERTIARY LAGUNA UNIVERSITY . BRGY.BUBUKAL STA.CRUZ, LAGUNA | 2013 - 2014 SECONDARY LILIW NATIONAL HIGH SCHOOL. BRGY. KAN. BUKAL LILIW, LAGUNA | 2009 - 2013 PRIMARY YUKOS ELEMENTARY SCHOOL. NAGCARLAN, LAGUNA | 2003 - 2009 COURSES AND CERTIFICATES BASIC OCCUPATIONAL SAFETY AND HEALTH (SAFETY OFFICER 1) B.E.X SAFETY TRAINING AND CONSULTANCY | January 22, 2025 - Have basic knowledge and skills to identify safety, health, and environmental hazards, determine appropriate control measures, and respond to workplace emergencies.