July Montalban

I am a dedicated and detail-oriented Operations Virtual Assistant with over 5 years of experience supporting clients in administrative, customer service, and operational roles. My background includes CRM management, lead tracking, email coordination, scheduling, and recruitment support, ensuring seamless day-to-day business functions.

In my recent roles, I have managed CRM data entry, customer follow-ups, and lead qualification for AU and U.S.-based clients, while also handling high-volume communication via email, chat, and phone. I thrive in fast-paced environments where multitasking, organization, and clear communication are essential.

Beyond administrative tasks, I have experience in e-commerce support during peak seasons, technical support for telecommunications clients (Verizon Wireless and Xfinity Comcast), and ESL instruction—which has honed my ability to explain processes clearly and patiently.

What drives me is reliability, a strong work ethic, and a goal-oriented mindset. Having balanced work, study, and family responsibilities from a young age, I bring resilience, adaptability, and a proactive approach to every task I take on.

I am now seeking a role where I can contribute my operational, customer service, and administrative skills to support your team and help your business run smoothly and efficiently.