Julius Kiteme

JULIUS KITEME - |-| Nairobi Summary I am a talented Software Engineer and Technical Support Representative with a gift for understanding the needs of both business and home users. I am versed in troubleshooting and desktop support on Windows, Linux, and Mac systems. I have proven skill in resolving problems quickly on the first call. I am a detail-oriented, organized, and meticulous employee who works at a fast pace to meet tight deadlines. I am an enthusiastic team player ready to contribute to the company's success. Work Experience Alpha Logistics Services (EPZ) | Mombasa, Kenya IT Support Technician | 08/2024 - 10/2024 Network administration Hardware and software troubleshooting Server management Installation of network printers and peripherals Installation and configuration of broadband routers, setting up Wi-Fi access Implementation of structured cabling both wired and wireless. Kenyaweb Solutions (EA) LTD | Nairobi, Kenya IT Support Technician | 11/2023 - 02/2024 Client’s email set up and configuration in webmail and outlook Onsite and offsite internet and email support Software design and development Installation and configuration of broadband routers, setting up Wi-Fi access Implementation of structured cabling both wired and wireless Domain names registration DNS management Web and email server management Software development and management Data center management Installation of network printers and peripherals Level one customer support. Skills Server maintenance, Help Desk Support, End-User Training, Network Administration , Software Deployment , Technical Support Education Kisii University | Kisii, Kenya Bachelor of Science in Software Engineering | 12/2023 Software development life cycle. Use of frameworks(Django). Programming languages(Java, Python, C++, Javascript, Html, CSS, C). Systems auditing. Awarded a Bachelor's Degree in Software Engineering. Machakos School | Machakos, Kenya Kenya Certificate of Secondary Education | 12/2017 Awarded The Kenya Certificate of Secondary Education. Ushindi Educational Center | Nairobi, Kenya Early Childhood Education to Juniour Primary School | 11/2011 Started my childhood education and later transferred to Kaveta primary school Hobbies Playing chess. Reading. Referrences Caren Nangami, Assistant systems and network administrator,-, KENYAWEB SOLUTIONS (EA) LTD, P.O.BOX-, Nairobi Sammy Kimanzi Kitema, Shipping coordinator,-, ALPHA LOGISTICS SERVICES (EPZ) LTD, P.O.BOX-, Mombasa Paul Muimi,-, NATION MEDIA GROUP, P.O.BOX-, Nairobi Languages English, French, Swahili Personal Details ID NUMBER:- RELIGION: CHRISTIANITY MARITAL STATUS: SINGLE NATIONALITY: KENYAN