Julius Jean Quizon

Julius Jean Quizon Dedicated and hard-working influencer marketing specialist with customer service experience. I am looking for influencers to partner with us and create content for brands. I am passionate about giving the best customer experience to customers. I have certain qualities that make me good at whatever job my future boss will give me. I am committed to motivating my team by nurturing relationships and working right alongside my colleagues. I always do my best to perform my work at a high level. I'm punctual, hardworking, and I treat my job seriously. Personal Work experience Name Julius Jean Quizon Influencer Marketing Specialist FK Commerce, Florida Address 337-G Vicente Compound, Purok Pagkakaisa, Brgy. San Miguel 5300 Puerto Princesa City Phone number - Email- Interests Traveling, Reading books, Cooking, Visiting different restaurants to try different cuisines Mar 2021 - Sep 2021 Search for influencers to partner with us and create content for brands Offer gifts in exchange for content Negotiate with influencer Create orders for gifting in Shopify Tracking of orders Monitor orders and make sure they will be delivered to influencers Follow up on influencers for content Customer Service Specialist WeKeinDoIt, Quezon Province Apr 2021 - Sep 2021 Answers customer inquiries Check order status Give tracking number to customers Forward cancellations, returns and reshipments Contact customers with insufficient details (address & phone number) Customer Support for Phone and Email FK Commerce, Florida Aug 2020 - Mar 2021 Answers customer inquiries Check order status Give tracking number to customers Process cancellations, refunds, returns and reshipments Utilizes various systems and tools to assist and serve customers. ​Customer retention Sales and Marketing Executive II Costa Palawan Resort, Puerto Princesa City Jan 2019 - Sep 2019 Responsible for corporate and travel agency room sales for the hotel. Responsible for event inquiries. From planning, coordinating up to the execution of the event. Create quotations, proposals, contracts and banquet executive order. Create promotions and event packages to increase sales of the resort. Create marketing strategies then set goals and to determine action plans to meet those goals. Identify new markets and business opportunities and increase sales. Assist potential client and guests for ocular inspection around the hotel. Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Manages and develops relationships with key internal and external stakeholders. Able to provide quick and timely responses, immediate communication to guest's inquiry or concern. Assist customers by providing information and resolving their complaints on sales and hotel operations. Sales Associate Princesa Garden Island Resort and Spa, Puerto Princesa City Jul 2018 - Jan 2019 Responsible for massage and other services inquiries. Implemented marketing plan for the resort under our operation to create brand and position in the market as the BEST RESORT in Puerto Princesa. Define Target groups (eg. Taiwanese groups handled by Taiwanese guides) & the strategy of approaching these target groups. Responsible for the preparation of publicity material (resort menu, brochures, posters, coupons, vouchers etc) and maintain a consistent brand image throughout all promotional materials. Responsible for the planning and implementation of Marketing actions inclusive of advertising, social mediums, PR. Develop & evaluate market research including monitoring competitor strategies. Develop marketing action plan with focus on hotels and resorts around the city. Responsible for event inquiries. From planning, coordinating up to the execution of the event. Provide the highest quality of service to the customer at all times to ensure guest satisfaction. Customer Service Representative Sitel Philippines, Puerto Princesa City Feb 2017 - Apr 2018 Answers customer/client requests or inquiries concerning services and products and reports problem areas Utilizes various systems and tools to initiate to assist and service customers Continually maintain working knowledge of all company products, services and promotions Make recommendations according to customer’s needs Utilize operational systems to process purchases of all products and services Education and Qualifications Bachelor of Science in Tourism Management (Cum Laude) Palawan State University, Puerto Princesa City Skills Customer Service Data Entry Product Listing Influencer Marketing Social Media Management Microsoft Tools Jun 2014 - Apr 2018