Julius Dollesin

11 years of experience in the BPO Industry. Effective team leader who performs and delegates all his duties in a respectful and professional manner. Motivates his team to do better, make sound decisions, and work with the operation staff and managers at all levels of responsibility. Takes accountability and focuses on a strategic way of helping the team to hit the required sales quota. Senior Inbound/Outbound Agent with a passion for sales and prospecting. Focused on promoting the company image of quality, professionalism, and integrity. Great negotiation and customer service skills. Regularly exceeds sales quota. Senior QA Supervisor who is tasked with ensuring agents sales observes the company's quality standards. Tasked to provide coaching sessions to agents who failed to follow parameters to help improve on their perfomance.