Julius dela Cruz

JULIUS G. DELA CRUZ Blk 15 Lot 25 Birch Street, Saint Joseph Village 3 Baranggay Langgam, San Pedro Laguna -/-) Email:--Skype:-JOB OBJECTIVE A position in an organization that can utilize skills both in Sales Training and Curriculum Development Integration ,Information Technology and Sales Development which will help in transferring computer skills leading to global standards. SUMMARY OF SKILLS Microsoft Certified Professional Apple and Internet Core Computing Certified Remote Technical Support Help Desk Support Licensed English Teacher Inbound and Outbound Sales Collateral & Support Virtual Administration &QA Web Testing Marketing Strategies & Campaigns Corporate Communications Sales Account Management Product Positioning & Branding Email and Content Management Microsoft Office Specialist Telephone based research skills Focus Group & Market Research Data Entry and Scraping Strong Project management and organizational skills Internet and Web Research Email Marketing Email Management Market and Product Research Forecasting & Market Analytics Strong Project management and organizational skills Strong research and analytical skills WORK EXPERIENCES Homebased QA Web Tester & Virtual Assistant Informa Middle East Project based December 2017- April 2018 Responsibilities Test software to assure quality of new and existing functionality Work with Web Programmers and Product to develop test cases and ensure testing needs are met Work across departments to ensure viability of feature integration Technical Documentation of Website Drive process, technical, and operational improvements Performing end to end functional testing of software Working on daily error reports to resolve content issues Logging and closing defects using issue tracking tool Educational Technology and IT Professor /Gender & Development Coordinator Pamantasan ng Lungsod ng Muntinlupa July 2015- December 2017 Microsoft Trainer – PCM LLC Outbound Sales Trainer February 2015 – November 2015 Innovative Training Works Inc. Senior Accounts Manager/ Trainer/ Freelance Author June 2007- Nov 2014 Responsibilities Handled subjects in Information Technology such as Data Communication and Networking, Logic Design, Office Productivity, Software Fundamentals and Introduction to Computing Handled subject in Educational Technology, Developmental Reading and Introduction to Computing Coordinator of Gender and Development of Pamantasan ng Lungsod ng Muntinlupa Assist OJT Students to be employed and Coordinate with companies for employing graduating o Students Ensures that all GAD policies and programs are adopted and implemented in PLMUN. Monitor and evaluate data interpretation and analysis of College Research, Extension outputs as support to the design and development of GAD projects, plans and activities. Engages partners and other LGUS involved in the program implementation and influence them to become Gad partners and advocates. Responsibilities: Training the sales team in terms of Microsoft Licensing Preparing modules and training materials for the entire sales team On-line Technical and Help Desk Support Assist the team during outbound calls and giving the right quote to US and Australian clientele. Convene and deliver Microsoft product specific training modules. Be able to respond to a wide variety of learning and development requirements. Conduct situation, risk and training schedules. Maintain all relevant training materials and translation. Ensure quality and consistency across the full scope of learning activities implemented. Carry out course monitoring and evaluation of the team members’ progress. Provide coaching and guidance whenever necessary. o Work with the Sales Supervisors/ Sales Director on the progress of sales team. IT Seven years of strong inside/outside account management On-line Technical Support/ Remote Help Desk Expert relationship builder, channel developer, negotiator and sales strategist. Led the creation of proposal recommendation, negotiation and implementation of proposed solutions; Ensure promotion/ achievement of brand loyalty and generate sound prospects for repeat business. Manage relevant reporting of management and financial information for the sales marketing departments Powerful but gentle closing abilities Expert in the technical, conceptual and content development of sales-driving collateral. Proven ability to drive record-high marketing campaign response-rates and execute successful product launches. Progressed through a series of promotions, culminating in challenge to direct certification in the Philippines both Academic and Industry. Trainer for Microsoft Philippines handling trainings in computer literacy nationwide and certifying students and professionals using Office Applications. Created training programs for non-users to professional users of Microsoft Office Application products. Increased the number of Authorized Training Centers for Microsoft Certifications. Maintains database for academic and commercial clients. Developed and author of Microsoft Excel 2007 and Windows 8 published in institutions throughout the Philippines. INTERNATIONAL IT CERTIFICATIONS AND PROFESSIONAL ELIGIBILITY  Licensure Exam for Teachers Board Passer major in English  Apple Certified Specialist  Microsoft Certified Professional  Microsoft Office Specialist ( Microsoft Excel, Microsoft Word and 2003/2007/2010  Microsoft Office Expert Excel 2002, Microsoft Word 2002  Certification/Version : Microsoft Office XP MasterSpecialist(*Charter)  IC3 Global Standards for Office 2007 and 2010 Power Point PUBLICATIONS  Digital Whizkids in Microsoft Excel 2007 ( Rex Bookstore)  Digital Whizkids in Windows 8 ( Rex Bookstore) TRAININGS AND SEMINARS CONDUCTED Resource Speaker Digitech Manila Expo and IT Forum SMX MALL OF ASIA Resource Speaker THE VALUE OF IT CERTIFICATION Baliuag University Resource Speaker Microsoft IT BOOTCAMP 2013 Mary the Queen College of Pampanga Resource Speaker Organizer Resource Speaker September 2014 Information Technology Giving a New Transition In Education for a Wider Access To Youth Societies Baliwag Arena, Baliuag Bulacan 4th Youth Rgional IT Congress March 2014 March 2014 January 2014 October 2013 Harnessing Icons in the Demand of Globally Competitive Professionals La Consolacion, Univerity of the Philippines Resource Speaker University of the Assumption San Fernando, Pampanga Resource Speaker Microsoft Office Specialist Training and Certification Exam Isabela State University, Cabagan Isabela October 2013 August 2013 Resource Speaker Leveraging Knowledge fro Advancement Through January 2013 Information Technology Saint Mary’s University, Nueva Vizcaya University of Perpetual Help System Binan Head IT Trainer Tech Voc Training Cabatuan National Comprehensive School Head IT Trainer ICT Mentors Training April- June 2009 Notre Dame of Marbel University Dipolog Medical Center College of Medical Foundation Notre Dame of Dadiangas Feb 2010 PERSONAL INFORMATION Date of Birth July 28, 1975 Religion Roman Catholic Language (s) Spoken Passport No: SSS: No: NBI No: TIN No: Philhealth No: PRC No: English, Filipino EC- D426Gj2557-MU- CHARACTER REFERENCES: MS. ROSE L. TULOD Relationship Supervisor Innovative Training Works Inc. Mobile:- Email:-Company Email:-Ms. MANILYN F SARMIENTO SALES Supervisor Macmall PCM- Email:-Company Email:- Mr. ALAIN J.ANONUEVO Dean,College of Infomation and Computer Studies Mobile:- Email:-