With Good communication and interpersonal skills. Positive attitude with attention to detail. Hardworking and energetic; flexible; adapt easily to change of environment and work schedule. Answering and resolving queries accurately, in a courteous and confident manner. Personable with positive attitude. Dealing professionally with all correspondence, complaints and queries. Comprehensive knowledge of equality and diversity issues. With experience in online teaching for Basic English. With great personality and pleasant on phone. With polished telephone etiquette