With over 10 years of experience in the BPO industry and 6000+ hours of Bilingual Inbound/Outbound call center experience, I have strong skills in: Inbound/Outbound Sales, Warm/Cold Telemarketing Calling, Appointment Settings, Bilingual VA, Retention, B2B Sales and Lead Generation, Customer Services, Web Research and Quality Analyst.
In addition to my background experience, I am a professional Bilingual Translator specialized in Translations, Transcription and Proofreading (English – Spanish). I am able to work under pressure to deliver my work and meet deadlines.