Julio Gabriel Esper

Julio Gabriel Esper CUSTOMER SERVICE REPRESENTATIVE Date of birth: 29/02/1992 Tucuman, Argentina celphone: -- WORK EXPERIENCE ABOUT ME I am a person with experience in customer service and teamwork. I like to know the processes in depth, optimize them and innovate to achieve continuous improvement in my work. I enjoy interacting with people and being able to find solutions to problems that arise. SKILLS AND COMPETENCIES ENGLISH LEVEL: ADVANCED (TOEFL ibt TEST score: 92 04/10/2021) Management of Office 365, Google apps for work, browsers and various management softwares. STUDIES Electro Mechanical technician Lorenzo Massa Salesian Technical Institute English language Certificates in ESL in Toronto, Canada. 2009 LSI school 2012 Tamwood Toefl certificate ibt score 92 Manager Judicial Mediation Center - Poder Judicial de Tucuman August 2018 - present Responsible for notifications. Analysis and various prosecutions of court cases. Previously, I worked in customer service, processing files, executing internal software processes and resolving doubts, in an environment of constant interaction with the general public, lawyers, mediators and members of my team. Manager Las Delicias Pastas - Tucuman May 2016 - junio 2018 In charge of managing orders, providing information, carrying out personnel control, cash management and product sales. Oriented to build healthy relationships with our customers to achieve their satisfaction through our attention and our products Telefonica technical support ATENTO March 2010 - August 2012 Technical assistance to Telefónica clients, handling of calls and assignment of procedures with internal software. Identify customer needs and provide