Julijana Veljanovska

 CV Personal information First name(s) / Surname(s): Julijana Veljanovska Address(es): Kuzman Sapkarev 6, 6000 Ohrid, Republic of North Macedonia Telephone(s:) Mobile: - E – mail: - Nationality: Macedonian Date of birth: - Gender: Female Work experience: Cabin Attendant Dates: May 2016 - May 2021 Main activities and responsibilities: performance of the duties related to the safety of the aircraft and its passengers, prescribed according to the necessary operating manuals and operating specifications of the company, their good knowledge and ability to quickly, correctly and timely execution in any situation during the flight - safety related responsibilities - ensure safe execution of the flight as related to cabin affairs, preparation and inspection of the cabin before the flight, guide and assist for safety and comfort to passengers - present emergency equipment and give instructions to passengers on how to use this equipment - monitor manage and secure the cabin - assist passengers and cabin crew during emergency situations - provide help to passengers with special needs - service related responsibilities - implementation of activities associated with performing excellent service and sale of food and beverages, perfumes, cosmetics and many others products during the flight - administrative responsibilities - monitoring and presence of mandatory trainings and exercises at least once a year practical and theoretically from various fields (training for sales improvement techniques, costumer service, training to work in normal situations and emergency situations, knowledge of all aircraft equipment and handling it, first aid training, good communication training among employees and crew (CRM) and many others.) Name and address of employer: Airline “Wizz Air” Hungary, subsidiary Skopje, Macedonia Type of business or sector: Aviation Financial Administrator Dates: June 2013 - September 2014 Main activities and responsibilities: - preparing, registering outgoing invoices, receiving and registering incoming invoices, payment orders preparing and their delivery to banks for execution - inspection of mathematical correctness of incoming and outgoing invoices, receiving and registering incoming invoices from foreign suppliers - carrying out procedures for foreign currency payments, registering due payment terms and payment of claims and liabilities - archiving documentation for concluded contracts - bookkeeping of daily financial reports, bookkeeping of attendance, calculation and payment of personal income tax - completion of bank statements with performed payment orders and inspection of regularly or not carried out submitted payment orders by the banks - preparation of documentation of financial-material transactions and their handing over for further processing to authorized accountant Name and address of employer: Tourist agency “Ohrid Holidays”, Bulevar Turisticka 48, 6000 Ohrid, Macedonia Type of business or sector: Tourism HR Administrative Assistant Dates: January 2012 - June 2013 Main activities and responsibilities: - organization and preparation of internal and external documentation - archive work organization - recordkeeping of employees shifts allocation, recordkeeping of working hours, paid sick days, vacations, other work absences - recruiting, hiring and training of new employees, volunteers and interns - preparing job description, posting ads - preparation of work orders, reports - writing and issuing emails to teams and departments - answering and directing phone calls to relevant staff - scheduling meetings and appointments - researching and booking travel arrangements for staff members - communication with clients, receiving complaints and forwarding of requests - preparing and sending offers, contracts, invoices, - performed work control and control of clients satisfaction - documentation translation and interpreting from English to Macedonian and vice versa on meetings Name and address of employer: AD Zito Prilep, Leninova bb, 7500 Prilep, Macedonia Type of business or sector: Production and sale of bread and bakery products Insurance agent Dates: December 2009 - July 2010 Main activities and responsibilities: - presentation of life insurance - performance of professional sales presentations to individual and legal entities - sale of life insurance policies - handover of polices and maintaining long-term connections with the insured. Name and address of employer: Kroacia Osiguruvanje – life, Sv. Kiril I Metodij 20, kat 2, 1000 Skopje, Macedonia Type of business or sector: Insurance Education and training Postgraduate studies Dates: 2010 - 2014 Type of qualification awarded: Master of Business Administration – Management (MBA) Principal subjects/occupational skills covered: Management Name and type of organisation providing education and training: Faculty of Economics, Prilep, Macedonia Graduate studies Dates: 2006 – 2009 Type of qualification awarded: B.Sc in Insurance Principal subjects/occupational skills Insurance covered: Name and type of organisation providing Faculty of Tourism and Organizational Sciences, Ohrid, Macedonia education and training: High School 2002 – 2006 Social and Humanistic Gymnasium “Mirce Acev” Prilep, Macedonia Training for Quality Assurance Software Tester August 2020 – March 2021 Manual and Automation Software Testing “Different” Academy Skopje, Macedonia Mother tongue(s) Macedonian Self-assessment Understanding Speaking Writing European level (*) Listening Reading Spoken interaction Spoken production English C1 (Proficient user) C1 (Proficient user) C1 (Proficient user) C1 (Proficient user) C1 (Proficient user) Serbian C1 (Proficient user) C2 (Proficient user) B2 (Independent user) B2 (Independent user) C2 (Proficient user) German B1 (Independent user) B1 (Independent user) A2 (Basic user) A2 (Basic user) A2 (Basic user) Spanish B1 (Independent user) B1 (Independent user) A2 (Basic user) A2 (Basic user) A1 (Basic user) Social skills and competences: - communicative and creative person - ready to respond to all challenges - responsible and flexible - capable of teamwork and decision – making - acquisition of new knowledge and excellent terms management Organisational skills and - sense of organization (experience in administration and finance) competences: - coordination, drafting and presentation of projects (member of Non- governmental organization ) Computer skills and competences: - good command of Microsoft Office ( Word, Excel, Power Point, Project, Outlook) Other skills and competences: - Volunteer in Non – governmental organization - Playing volleyball - Painting Driving licence: Category B Additional information: - Certificate for successfully completed fifth degree English course; - Certificate for successfully completed practical accounting course, - Training "Top 10 business tips", lecturer Roger Koudri - International Business Consultant, UK; - Training "Communication skills", lecturer Ian Boden, PUM Senior Expert, Netherlands. - Training "How to get what you want" and "Public Leadership" Lecturer - Prof. Sam Potolichio, USA - Participated in the educational seminar on life insurance in Skopje Prilep and Ohrid;