Julieta Salapong

For almost 2 years, I have been building my online presence to finally be able to work as an online English educator for Koreans, Chinese and Japanese, at the same time working as a Virtual Assistant customer service for email support and social media, for Facebook answering complaints and inquiries at the same time comments as well. I am also doing order processing and fulfillment to 5 ECommerce shops. • Demonstrated ability to handle support ticketing systems by ensuring prompt replies and early resolutions of customers’ problems. • I have a great attention to detail. • Google Sheets, Excel, MS Word, Aliexpress, Shopify and • Shopified experience. • Experienced in order processing and fulfillment. • Good knowledge in product listing and researching • have good control with regards to Gmail and Facebook. • I am passionate about solving problems by listening to the real needs of the people With all the knowledge I have held and the positive attitude towards work, I have strong relationships with my clients. Working as a Virtual Assistant, I would say a great challenge for me.