Julieta Mercau

JULIETA MERCAU English Teacher Ontological/Organizational Coach Profile I am a very charismatic, easy-going, and patient person with great communication skills. I always try to do my best to fulfill my tasks and help other team members. I am very good at assisting with queries and solving problems. I have a very positive attitude and remain good-humoured even if I have to work under pressure. I like self-development and learning new skills. Work Experience -- Brooks Hotel - MHL Senior Receptionist Sillano, Italy Handling Opera cloud and Hotsoft for tasks. Managing the front office and assisting in general Education Ontological, Agile and Organizational Coach 2023 – 2024 Overseeing office services like cleaners and maintenance service providers. UX-UI Designer Trainee / Marketing Course Maintaining safety and hygiene standards of the reception area. Coderhouse, Argentina 2022 English Classes - Argentina English Teacher English Teacher National University, Córdoba, Argentina Good Problem-Solving Ability to Work Independently Good Communicator Flexible Multitasking Expert Active Listening Polite and Helpful Excel, Word and Powerpoint skills Agile methodologies User experience (UX-UI) design ·Online courses in different platforms- foreign language. International exams preparation (FIRST - Young Learners - PET - IELTS) Receptionist ·Managing administrative functions- ·Strong ability in analyzing information and providing solutions to problems. ·Coordinating schedules, meetings and events. Developing reports and documents, transcribing meeting records ·Building team leadership References Spanish - Native Italian- Basic Teaching English for young children and adults as a Cañada Hotel, Argentina Languages English - Advanced and general correspondence. Transferring calls. Making reservations for future stays. 2023 Skills Handling queries and complaints via phone, email Managing meeting room availability Eco Coaching / Human Institute - administrative tasks. Brooks Hotel Phone: Email : --