Julieta Kurtz

JULIETA C. KURTZ GENERAL VIRTUAL ASSISTANT An efficient and competent individual with a strong background in administrative support. I am a proactive and detail oriented professional. My strong organizational and CONTACT communication skills, combined with customer service skills can contribute effectively to a dynamic team. -- WORK EXPERIENCE Manila, Philippines INSURANCE ADVISOR SUNLIFE OF CANADA I June 2018 - June 2021 SKILLS General Administrative Support Email and Calendar Management Customer Service Social Media Management Email Marketing Project Mangement Data Entry Excellent in verbal and communication Skills Ability to Multitasks Completing financial needs analysis, offering specialized financial guidance and advice. Meeting with clients. Creating and explaining customized plans. ADMINISTRATIVE ASSISTANT CANADIAN BUREAU | JANUARY - MARCH 2014 Maintained and organized numerous office files, constantly updated the companies contacts and mailing lists. Handling emails and organized schedule appointments. ADMINISTRATIVE ASSISTANT HILTON HOTELS ABU DHABI | JANUARY 2012 - DECEMBER 2014 Managing and organizing the office tasks. DIGITAL TOOLS Assist in the preparation of regularly scheduled reports. Handling emails, correspondence memos, letters , faxes and forms. Organize schedule appointments, plan appointments and take detailed minutes. HOTEL RESERVATION AGENT/SALES HILTON HOTELS DUBAI | JANUARY 2009 - OCTOBER 2011 EDUCATION BACKGROUND BS BUSINESS ADMINISTRATION MAJOR IN MARKETING ADAMSON UNIVERSITY I MANILA PHILIPPINES 1999 -2003 Handling incoming reservation, inquiries, via phone, email and online platform. Providing exceptional customer service by promptly responding to guests inquiries and resolving. any issues concerns. Collaborating with other hotels departments to ensure seamless guests experience. Upselling /Revenue Optimization.