Julieta Batas

More than three years as service desk analyst, providing general IT support to end users/customers globally. Software installation, processing requests like account activation/deactivation in AD, password reset, troubleshooting malfunctioning machines and so on. 

Recent job is eBay Virtual Assistant, assigned to perform major roles like order fulfillment, process return/refund, attending to customers query and concerns through email, product sourcing/listing, title optimization and other admin tasks.