Juliet Sokuu

Juliet Sokuu CAREER SUMMARY Dedicated Virtual Assistant and Administrative Professional with 4+ years of experience supporting executives and teams in remote and fast-paced environments. Skilled in email management, scheduling, data entry, document organization, and client communication. Adept at using Google Workspace, Microsoft Office, and virtual tools like Zoom and Slack to keep operations running efficiently. Known for strong attention to detail, excellent communication skills, and a proactive, solutions-focused approach to every task. EDUCATION Bachelor of Science in Accounting​ ​ University of Education, Winneba Foundation in Business Administration Maranatha Business School ​ ​ ​ ​ ​ ​ -​ - ​ WORK EXPERIENCE Virtual Executive Assistant Banda Global Consults ●​ ●​ ●​ ●​ ●​ Remote May 2025 – July 2025 Managed daily email correspondence and calendar scheduling for the CEO. Coordinated meetings across multiple time zones and tracked action items. Organized and maintained digital files and documentation for quick team access. Prepared reports, spreadsheets, and presentations with accuracy and efficiency. Handled confidential information with discretion and professionalism. Freelance Virtual Assistant & Trainer Oct 2023 – Sep 2024 ●​ Provided remote administrative support to multiple clients — managing inboxes, calendars, and tasks. ●​ Created and maintained organized filing systems and updated databases regularly. ●​ Conducted online research, compiled data, and prepared reports. ●​ Assisted with internal communications via Slack and email, ensuring smooth collaboration. ●​ Supported small teams with project tracking using Asana and Notion. Administrative Assistant Harley Reed Accra,Ghana May 2022 – Sept 2023 ●​ Oversaw scheduling, document preparation, and report creation for management.​ Maintained accurate client and project records using Google Sheets and internal systems. ●​ Coordinated logistics for meetings, events, and workshops. ●​ Handled incoming inquiries and provided timely, professional responses. ●​ Supported leadership with data collection, file management, and administrative organization. Client Relations Specialist(CSS) Micro-Computer Ltd ●​ ●​ ●​ ●​ Accra, Ghana Apr 2021 – Jan 2022 Responded to customer inquiries via phone and email, ensuring quick issue resolution. Processed and tracked orders while maintaining accurate CRM records. Managed documentation and assisted with preparing client-facing materials. Supported customer onboarding and product training sessions. LEADERSHIP EXPERIENCE Project Leadership May 2022 – Sept 2023 ●​ Directed a team of three interns to digitize and categorize 500+ client records with 100% accuracy. ●​ Coordinated rollout of a new vendor-intake process, aligning workflows and milestones. ●​ Oversaw planning and execution of a 75-attendee client webinar, achieving a 90% satisfaction score. Mentorship & Team Leadership Sept 2024-Dec 2024 ●​ Mentored two junior assistants, increasing productivity by 30%. ●​ Led weekly check-ins, tracked action items, and improved accountability. ●​ Chaired a local business networking group, coordinating monthly events and boosting attendance by 20%. SKILLS Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Calendar, Drive), CRM Systems (HubSpot, Empowering Systems familiarity), Order Processing, Customer Account Management, Project & Task Management Tools (Asana, Trello, Notion, Slack, Zoom), Social Media & Marketing Support, KPI Tracking & Reporting, Expense & Timesheet Management, Travel & Calendar Management, AI Tools for workflow automation. Soft Skills: Strong written & verbal communication, Customer service & issue resolution, Exceptional organisation & time management, Attention to detail, Problem-solving, Confidentiality & discretion, Adaptability in remote office environments, Independent and collaborative work style. Fun Activities: Exploring new productivity and collaboration tools, Reading blogs on virtual assistance best practices, Networking in online VA and entrepreneur communities, Continuous upskilling through virtual courses and webinars Availability: Fully remote with reliable high-speed internet and dedicated home office setup. REFEREE Available on request.