JULIET NWADAVID
EXECUTIVE VIRTUAL ASSISTANT
PROFESSIONAL SUMMARY
Executive Virtual assistant with experience in handling inquiries,managing emails,and providing timely
support.Skilled in multitasking,problem-solving, and maintaining professionalism in fast-paced
environments. Dedicated to improving client satisfaction and workflow efficiency.Adept at working
independently,meeting deadlines,and supporting business operations remotely with accuracy and
confidentiality.
WORK EXPERIENCE
EXECUTIVE VIRTUAL ASSISTANT — DIGITAL WITCH COMMUNITY (REMOTE)
May 2025 – October 2025
● Successfully managed calendars, emails, and daily administrative tasks to support smooth
business operations and optimize operational efficiency.
● Organized files, documents, and records, improving accessibility and workflow efficiency using
google drive, google suite and microsoft tools..
● Completed assigned tasks consistently within deadlines while managing multiple responsibilities
using monday ai and zapier..
● Prioritized daily tasks effectively, resulting in improved productivity and reduced delays using
scheduling tools like google calendar and monday ai.
● Supported executives by handling routine tasks, allowing them to focus on core activities.
CUSTOMER SUPPORT VIRTUAL ASSISTANT — GARMS DE NOVO NG (REMOTE)
September 2025 – November 2025
● Maintained a high level of customer satisfaction by providing timely, professional, and
empathetic support.
● Resolved customer issues efficiently, leading to improved client retention and positive feedback.
● Handled customer inquiries across email and chat while maintaining a polite and professional
tone.
● Responded to customer inquiries promptly, consistently meeting or exceeding response-time
targets.
● Managed multiple customer conversations simultaneously while maintaining accuracy and
quality.
● Reduced backlog of pending tickets by organizing and prioritizing support requests effectively.
EDUCATION
Bsc. Zoology and environmental biology — Michael Okpara University of Agriculture, Umudike, Abia
State Nigeria.
CORE SKILLS
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Time management
Communication skills
Organizational skills
Team management
Project management
Google workspace
Attention to details
Problem solving
REFERENCES
Available upon request
