Juliet Muyonga

Juliet Muyonga

$7/hr
Customer Experience Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Nairobi, Nairobi, Kenya
Experience:
10 years
About

A dedicated and detail-oriented professional with a diverse background in customer service, I bring a wealth of experience to client success support roles. My career journey, spanning over a decade, has equipped me with exceptional communication skills and the ability to excel in customer-facing environments.

With a proven track record in providing high-level customer success, I have honed my interpersonal skills, ensuring that each client interaction is positive and impactful. Whether it's resolving complaints, managing inquiries, or upselling additional services, I approach each task with enthusiasm and professionalism.

My experience in utilizing CRM systems and managing customer accounts has strengthened my ability to work independently, prioritize tasks, and meet deadlines effectively. I pride myself on maintaining the integrity and confidentiality of sensitive customer information, handling it with the utmost professionalism.

Fluent in English with little to no accent, I am adept at clear and concise communication, both verbal and written. My passion for continuous learning is reflected in my educational background, including a Diploma in Graphic Design and proficiency in various computer applications.

I am eager to leverage my skills and experience to contribute to the success of a digital marketing agency, providing exceptional client support and helping to drive business growth. As a proactive team player with a strong work ethic, I am committed to delivering results and exceeding expectations.

Skills
  • Customer Success
Languages
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