Juliet Laher

Juliet Laher

$5/hr
Senior Customer Service Rep / Email Support / Retention and Billing Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
34 years old
Location:
Davao City, Davao del Sur, Philippines
Experience:
5 years
JULIET B. LAHER CUSTOMER SERVICE REPRESENTATIVE I am from the Philippines who love to teach, dance and listen to classical music. I have a Bachelor degree in Education, but after university I decided to work in customer service related field. I have worked as a Billing advisor in one of the UK internet providers to small and medium businesses. And after that, I PROFILE I am friendly,organized, reliable and fast learner. I am over 5 years Customer Service professional that provides quality customer service.My professional experience molded me in providing excellent customer support, worked as a Fashion consultant for a textile company based in the US with millions of avid shoppers. As a stylist, I am responsible for taking members order, providing information about the membership, helping new members with merchandise inquiries based on their preference and explaining subscriptions fees in their bill. SKILLS creative problem solving and establish Microsoft Office Programs customer loyalty. Organization Skills CONTACT Time Management Multitasking Email:- WORK EXPERIENCE Block 14 Lot 40 Deca Homes, BILLING ADVISOR Mobile:- Catalunan Grande Davao City 8000 EDUCATION Bachelor of Secondary Education Major in Music, Arts and Physical Education Visayas State University Visca, Baybay City, Leyte WIPRO BPO LTD DECEMBER TO MARCH 2013 Responsible for bill inquiries, plan subscription and payments. JULIET B. LAHER CUSTOMER SERVICE REPRESENTATIVE FASHION CONSULTANT OFFSOURCING PHILIPPINES INCORPORATED MAY 2013 TO JAN 2018 Responsible for assisting product inquiries, placing an order, tracking of orders and payments. PROFILE I am friendly,organized, reliable and fast learner. I am over 5 years Customer Service professional that provides quality customer service.My professional experience molded me in providing excellent customer support, creative problem solving and establish customer loyalty. CONTACT Mobile:- Email:-Block 14 Lot 40 Deca Homes, Catalunan Grande Davao City 8000 EDUCATION Bachelor of Secondary Education Major in Music, Arts and Physical Education Visayas State University Visca, Baybay City, Leyte CHARACTER OF REFERENCE Jeric Cesar Arellano Offsourcing Supervisor Deca Homes,Tigatto,Davao City- Janike Calunsag Offsourcing Floor Manager Davao City- Phoebe Fulgencio Offsourcing Supervisor Deca Homes, Catalunan Davao City-
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