Juliet Muthoni Guantai
CONTACT
E-mail:-Website: www.linkedin.com/in/juliet-guantai-60b341a5/
Phone: -
OBJECTIVE
Performance-oriented and intelligent professional in Sales and Marketing, Information Technology and Social
Media Marketing and Management with in-depth knowledge of productivity strategies and ability to manage
resources to deliver projects within budget. With experience in the Paint Manufacturing, Interior Design
Industries, I am hoping to secure a position in an organization where my abilities and skills will be maximized.
WORK EXPERIENCE
SOCIAL MEDIA MANAGER AND MARKETER – Aug 2021- Feb 2022
In this time period I have worked with two startup companies, creating their social media accounts, marketing
their products and managing their accounts as well. The two companies are Shiva Collections and Bushlife
Maneno’s Limited. The following are the roles I was in charge of:
Managing various social media accounts including Facebook and Instagram, to maintain brand awareness.
Overseeing new product shoots for Instagram and Facebook.
Interacting with customers and vendors on a daily basis.
Developing social media accounts and setting up content calendars.
Creating infographics and images for the Facebook and Instagram accounts.
Interacting with online communities and promoted brand and product awareness.
Increasing product awareness, attract new customers and retain existing customers.
Managing and responding to comments and Direct Messages.
Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and
display advertising campaigns.
EIKISHAAN GROUP OF COMPANIES LIMITED
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EXECUTIVE ASSISTANT TO THE CEO – March 2020 – July 2021
Acting as first point of contact; dealing with correspondence and phone calls.
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Managing databases and filing systems.
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Management of diaries and organizing meetings and appointments, often controlling access to the
executive.
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Handling accounts and budgets including drawing up invoices.
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Liaising with suppliers, clients, and staff.
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Typing, compiling, and preparing reports, presentations and correspondences.
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Implementing and maintaining procedures and administrative systems.
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Miscellaneous tasks that support the executive.
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ROCKMIX INTERNATIONAL LIMITED
SALES AND OPERATIONS MANAGER - Feb 2019 – March 2020
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Develop sales strategies to acquire new customers or clients.
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Maintain a deep understanding of customer needs and monitor their preferences.
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Resolve escalated customer issues and customer complaints regarding sales and service.
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Provide expertise when setting and adjusting pricing plans and discount rates.
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Analyze sales data on sales results and develop plans to address performance gaps.
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Participate in spontaneous sales call rides and planned field days.
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Plan and implement training programs. Hold regular skills training sessions with internal or external
sales trainers.
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Plan and preside over weekly sales team meetings.
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Recruit, select, onboard, and train new sales reps.
Work with the senior management team to set revenue and sales goals on a monthly, quarterly, or annual
basis.
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Increase customer satisfaction ratings by and create innovative programs for upselling.
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Work with senior management to devise and implement innovative go-to-market strategies.
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Become a mentor to the sales team and nurture relationships with each associate to help them achieve
their goals.
ROCKMIX INTERNATIONAL LIMITED – Sept 2018 – March 2020
Social Media Manager and Marketing
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Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and
display advertising campaigns.
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Design, build and maintain our social media presence
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Measure and report performance of all digital marketing campaigns and assess against goals (ROI and
KPIs).
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Identify trends and insights and optimize spend and performance based on the insights.
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Brainstorm new and creative growth strategies.
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Plan, execute, and measure experiments and conversion tests.
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Collaborate with internal teams to create landing pages and optimize user experience.
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Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and
customer touch points.
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Instrument conversion points and optimize user funnels.
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Collaborate with agencies and other vendor partners.
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Evaluate emerging technologies. Provide thought leadership and perspective for adoption where
appropriate.
July 2016 – Sept 2016: IT intern at Mawingu Networks, Technical Department.
QUALIFICATIONS
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Sales and Marketing.
Digital Sales.
Operations management.
Communication.
Email Marketing.
Database Management.
Software Applications.
Programming Languages.
SKILLS
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Tact and diplomacy.
Proactive and ability to take initiative.
Good oral and written communication skills.
Ability to multitask.
Flexible and adaptable.
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Team player.
Time and People Management.
Leadership.
Dependable.
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Problem solving.
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Data analysis and cost control.
Attention to detail.
Crisis Management.
Content Development.
Niched Social Media Strategies.
ACHIEVEMENTS
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Improved flow in operation of information systems, both new and old, and implementing them to ensure
each member of staff understands how to use them.
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Maintained great client relationships and increased customer satisfaction. • Increased the company’s
social media presence and managed all the accounts, including marketing and content creation for
Facebook, LinkedIn and Instagram company accounts.
Management of sales teams, overseeing each one of them, training and closing deals.
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Introduced and conducted seminar trainings for painters within Nairobi region.
• Increased incoming B2B and B2C leads by 40% by engaging in LinkedIn and Facebook groups.
EDUCATION
Bachelor of Business and Information Technology-
Multimedia University of Kenya Attained - Second Class Honors.
O –Levels – 2010 – 2013
Materi Girls’ Secondary School Attained – B+ (73 points)
REFERENCES
Rosemary Kirimi,
CEO- (Rockmix International Limited), Telephone no:
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Annmarie Kinoti,
CEO – Eikishaan Group of Companies Limited
Telephone no: -,
Email:-
Charles Mburu,
Operations Manager, Mawingu Networks, Telephone no:
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