Juliet Govender

I am a self-motivated professional with 20 years of experience in Customer Service, Sales, Learning and Development, and Advanced Technology Support Operating Units. I completed my Bachelor's degree in Business Administration major in Financial Management and advance trainings in Leadership, Operations and Project Management.

My career highlights are:

• 2-time Country Launcher for Amazon Global Customer Service Centers and Advanced Technical Support internal sites in 2 locations.

• Managed operational and engagement logistics through workforce, training, and business teams as Amazon South Africa’s Prime Captain for 2018.  

• Successfully delivered a Concession reduction network project for Amazon by producing a reduction on operational and process expense of 38%.

• Lead ELTEL to secure their first international account client (BPO).

• Successfully delivered 187% increase in customer base in 2020 for TooMuchWifi.

• Successfully delivered 316% increase in customer base in 8 month period for bOnline UK.