Juliet Govender

Juliet Govender

$20/hr
Customer Services and Sales Champion, Project Management, Operations Management
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Cape Town, Western Cape, South Africa
Experience:
20 years
About

I am a self-motivated professional with 20 years of experience in Customer Service, Sales, Learning and Development, and Advanced Technology Support Operating Units. I completed my Bachelor's degree in Business Administration major in Financial Management and advance trainings in Leadership, Operations and Project Management.

My career highlights are:

  • 2-time Country Launcher for Amazon Global Customer Service Centers and Advanced Technical Support internal sites in 2 locations.

  • Managed operational and engagement logistics through workforce, training, and business teams as Amazon South Africa’s Prime Captain for 2018.  

  • Successfully delivered a Concession reduction network project for Amazon by producing a reduction on operational and process expense of 38%.

  • Lead ELTEL to secure their first international account client (BPO).

  • Successfully delivered 187% increase in customer base in 2020 for TooMuchWifi.

  • Successfully delivered 316% increase in customer base in 8 month period for bOnline UK.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.