Juliet Emeghebo

Juliet Chinasa Emeghebo Isolo Lagos, Nigeria - :-LinkedIn URL: linkedin . PROFESSIONAL SUMMARY With over 5 years of extensive experience as an administrative and executive assistant, I possess a verifiable track record of streamlining operations and providing indispensable support. My expertise lies in Skillfully managing complex calendars, coordinating travel arrangements, and prioritizing tasks to uphold a seamless workflow. Through my exceptional organizational abilities and meticulous attention to detail, I ensure all administrative aspects are handled efficiently and accurately. My steadfast commitment to anticipating needs and generating productive solutions sets me apart, coupled with my adept communication and interpersonal skills. I am dedicated to upholding high standards of excellence. By bringing my expertise in administration, time management, and problem-solving, I can make an immediate impact as a valuable asset to your team. I am confident that my proven capabilities will allow me to hit the ground running and provide the exceptional support you require. RELEVANT SKILLS Customer Service Skills  Customer Focused  Customer Care  Problem Solving  Conflict resolution Technical Skills  Technical Support  Appointment Setting Communication Skills  Effective Communication  Team building  Adaptability Soft Skills  Empathy  Time Management  Trouble Shooting  Organization  Critical thinking  Active listening  Teamwork Tools Proficiency  Trello (Expert)  Calendly (Intermediate)  Slack (Expert)  Monday.com (Intermediate)  Click Up (Intermediate)  Apollo (Basic)  Pick Time (Intermediate)  HubSpot (Intermediate)  Zoom, Google Meet, Microsoft Teams (Expert)  Airbnb Arbitrage Expert  Property Manager Exper  Booking.com, VRBO & others  Social Media Tools (WhatsApp, Facebook, Instagram, Linkedln, Telegram) Usage and Automation WORK HISTORY 02/2024 Current 08/2023 10/2023 to Chilex Property Agency | Lead Generation PROPERTY MANAGEMENT HOTELIER SOLUTION PAKO STAYS  Exceptional Research: utilizing property management applications such as Zillow, Airbnb, VRBO, PriceLabs, HotPads, Apartment.com, Realtor, and other industry-specific software.  Understanding of Real Estate and Rental Market Dynamics: Through my extensive experience in this field, I have developed a deep understanding of the local real estate market, rental trends, and landlord preferences. This knowledge enables me to tailor my approach and value proposition to each landlord's needs and concerns.  Using Winning Scripts to Reach Out to Landlords: I understand the importance of crafting persuasive scripts when reaching out to landlords. My scripts are designed to highlight the benefits of Airbnb arbitrage for both parties, address potential concerns, and establish a rapport with the landlord.  Compelling Value Proposition: I clearly articulate how Airbnb arbitrage can increase rental income, occupy vacant properties, and provide a hassle-free experience for landlords, tailored to their specific circumstances. toAirbnb Co-host ALL STARS DREAM VACATION RESORT  Optimizing the listing by crafting compelling descriptions, highlighting unique features, and leveraging data-driven pricing strategies to maximize bookings and revenue.  Guest Communication: I Respond to guest inquiries and messages in a timely and friendly manner and Facilitate smooth communication between the main host and guests.  I was also handling guest screening and coordinating with the cleaning service, keeping the listing in top-notch condition.  Creating and automating personalized guest communication sequences, including booking confirmations, check-in instructions, local area guides, and warm welcome messages.  Developing a comprehensive digital guidebook tailored to the listing, featuring detailed house rules, local attractions, recommended dining options, and insider tips for an exceptional Disney vacation experience.  Implementing smart pricing algorithms to continuously monitor market conditions, seasonality, and demand patterns, dynamically adjusting nightly rates to capture peak pricing opportunities while maintaining competitiveness during slower periods.  Generating custom links for each guest, providing keyless entry codes and step-by-step check-in/check-out instructions to streamline the arrival and departure process, ensuring a seamless and contactless experience.  Analyzing performance metrics, guest feedback, and market trends to identify areas for improvement and implement data-driven strategies to enhance the guest experience and maximize revenue for my Host Airbnb arbitrage venture. 3/2021 to Health Maintenance and Organisation [HMO] Officer 2/2022 LIFESTYLE PHARMACEUTICALS Health Maintenance Organization Support:  Member Eligibility and Benefits: Verify member eligibility for hospital services using real-time HMO databases.  patients with up-to-date information on their covered benefits and co-pays. Assist with pre-authorization requests for procedures and medications. Hospital Administration Tasks:  Patient Registration and Scheduling:  Efficiently register patients upon arrival, collecting accurate demographic and insurance information.  Schedule appointments based on pharmacist availability and patient needs, optimizing clinic flow.  Send automated appointment reminders and confirmations to patients. Medical Records Management:  Securely store and manage medication storage for easy access by authorized personnel  Update records with new cases ,procedures, and medications.  Assist with generating reports and data analysis for administration. Communication and Support:  Answer patient inquiries regarding billing, insurance, and scheduling concerns.  Provide basic administrative support to staff, including scheduling meetings and managing calendars. Generate reports and data visualizations to improve efficiency and resource allocation. 2018 to 2020 HR Manager SANCHARLES CONSTRUCTION COMPANY Recruitment and Hiring:  Developing and implementing recruitment strategies  Screening and interviewing candidates  Conducting reference and background checks  Extending job offers and negotiating employment terms Hospital Administration Tasks: Onboarding and Orientation:  Coordinating new employee orientation programs  Ensuring completion of necessary paperwork and documentation  Providing information about company policies, benefits, and procedures. Employee Relations:  Addressing employee concerns and grievances  Facilitating conflict resolution and mediating disputes  Promoting a positive work environment and employee engagement Communication and Support: Training and Development:  Identifying training needs and organizing training programs  Facilitating career development and succession planning  Coordinating performance management processes Record Keeping and Compliance:  Maintaining accurate employee records and personnel files  Ensuring compliance with employment laws and regulations  Developing and updating HR policies and procedures Email Management:  Handling HR-related email communications  Responding to inquiries and requests from employees and managers  Distributing company-wide announcements and updates Health and Safety:  Implementing safety programs and promoting a safe work environment  Implementing safety programs and promoting a safe work environment  Conducting safety training and inspections  Managing workers' compensation claims and return-to-work programs Labor Relations :  Negotiating and administering collective bargaining agreements  Addressing union-related matters and grievances  Fostering positive labor-management relationships 2012 to 2017 Administrative Assistant / Secretary TRINITY METHODIST CHURCH  Managing the church's calendar, scheduling appointments, meetings, and events efficiently.  Handling correspondence, including emails, phone calls, and written communication on behalf of the church leadership.  preparing and distributing meeting agendas, taking comprehensive minutes, and ensuring proper documentation.  Maintaining organized filing systems for church records, documents, and confidential information.  Coordinating travel arrangements for church representatives attending conferences, seminars, or meetings, ensuring seamless logistics.  Processing and distributing staff payroll, ensuring accurate salaries, benefits, and deductions calculation.  Monitoring and reconciling church finances, including income, expenses, and budgets, and providing regular financial reports.  Assisting in the preparation and distribution of church bulletins, newsletters, and other communication materials.  Representing the church at external meetings, conferences, or events, serving as a liaison, and presenting information effectively.  Maintaining an up-to-date database of church members, visitors, and volunteers for effective communication and record-keeping.  Providing administrative support to various church ministries and committees, facilitating their operations and initiatives.  Continuously improving administrative processes and procedures to enhance efficiency and productivity within the church office. EDUCATION Higher National Diploma: Business Administration and management Abia State Polytechnic -Abia State TRAINING AND CERTIFICATIONS Digital Witch Support Community 2024      Digital IT Support Skills Customer Relationship Management Technical support Telemarketing Email marketing and Appointment Setting Hands-On Project Management Course [HOPM] 2023  SOPs Creation  Project Coordination  ClickUp  Trello  Monday.com and others Airbnb Arbitrage Short-Term Rentals / Property Management 2022  Property Analysis  Market Research  Lead Generation and others  Property Manager AWARDS & RECOGNITIONS  Award Recipient, National Youth Service Corps(NYSC) Member,-Kaduna State, 2017 (Achieved measurable state, 2017 (Achieved measurable youth empowerment and inclusiveness.