Juliet Ekine

JULIET EKINE Contact: 7, Excel Estate, Rumuapu , Port-Harcourt, Nigeria-Linkedin: https://www.linkedin.com/in/juliet-ekine PROFILE Result-oriented professional with a proven record of administrative and HR support with excellent communication, interpersonal and time management skills and a strong background in email management, calendar management, travel management, Google suites and Microsoft 365 tools. SKILLS ● Resume screening ● Excellent phone demeanor ● Employee data record keeping ● Calendar and Email management ● Travel management ● Internet Research ● Writing reports ● Creative problem solving WORK EXPERIENCE HR Officer- Tezza Business Solutions ● Conducted recruitment and interview processes to develop a pipeline of candidates for employment. ● Organized new employee files, paperwork for terminated employees, and workers' compensation files. ● Submitted an online investigation request and assisted with employee background checks. ● Prepared and set up for new employee onboarding and orientation. ● Creating job descriptions, posting jobs on job boards, and removing Job posts after the role is filled. Virtual Assistant- Digital Witch Community ● ● Maintained my client's calendars, and set up reminders for meetings and appointments across different time zones. Researched topics and events to support my client's work agenda and projects. ● Managed my client's emails and travel schedules. ● Scheduled and managed tasks using ClickUp Customer Service Representative 2021 Casoni International Hotels and Suites ● Maintained customers satisfaction by addressing customers needs and resolving concerns. ● Responds to customers requests for products, services and company information. ● Recommended products and services to customers thoroughly explaining details to customers understanding. ● Answered telephone calls promptly to avoid on hold wait times. ● Answered product and services questions, understanding customers needs, and suggesting other offerings which led to 15% increase in sales. Financial Planner- Cornerstone Insurance ● Recruited and maintained client bases by marketing the companys products. ● Ensuring trust and reliability by being transparent, and answering customers querys. ● Recommended to clients strategies in insurance coverage, investment planning and other areas to help them achieve financial goals. ● Analysed financial information obtained from clients to determine strategies for meeting clients' financial objectives. EDUCATION B.Tech, SLT University of Port Harcourt, Nigeria