JULIET EFE EHIGIATOR
Permanent Address: No Okosun Close Ihumudumu Ekpoma, Edo State
Telephone:-,- Email:-
CAREER SUMMARY
A Resourceful administrative, purchasing, and coaching professional adept at fostering a
productive relationship between individual’s corporations and organizations through
meticulous planning.
Prioritizes strong communication and intentional phrasing at all times to create the
intended public image, improve customer relations and present the business correctly.
Especially skilled at working with administrators. Specialize in tactfully maintaining
effective business relationships.
PERSONAL DATA
Sex:
Female
Nationality:
State of origin:
Nigerian
Edo State
EDUCATIONAL BACKGROUND
B.Sc. Political Science – Ambrose Alli University, Ekpoma
2012
Senior Secondary Certificate Examinations – Ambrose Alli Uni Sec School,
Ekpoma
2008
First School leaving certificate – Christ Foundation Nursery/Primary School
2001
WORK EXPERIENCE
Metal Craft Fabrications
Customer Service Officer
•
•
•
•
August 2022 – December 2023
Provided fast and friendly customer support, clarifying desired information and
providing information via telephone and email in a timely manner.
Answered questions regarding warehouse storage and services
Maintained an up to date knowledge about product
Resolving customer complaints and disputes
1
Actively greet customers and maintaining conversations through out their visits.
Responded to all price inquiries, handled customer returns and process refunds
were necessary.
Hawthorn Suites by Wyndham, Abuja
Purchasing Officer September 2018 –till August 2022
• Communicated all delivery schedules to the store officer
• Developed and implemented strategies for procuring and storage
• Identified and researched potential new suppliers
• Liaised with departmental heads to determine their product and service needs
• Maintained files including proposals, official contracts and suppliers details
Maintained good relationship with vendors/suppliers
•
Hawthorn Suites by Wyndham, Abuja
Administrative Officer
October 2015 –till September 2018
• Assisted HR department on staff recruitment and Performance Evaluation
• Assisted HR in Maintaining templates and letters for staffs separation
• Assisted HR in the process of reference checks for employees to verify a range of
candidate information, including employment history, academic qualifications
• Dealt with customer complaints and comments
Gold Reliance Global Services Nigeria Limited, Gudu District, Abuja
Secretary/Administrative Officer June 2014 – March 2015
• Answered phone calls and redirected them when necessary
• Checked frequently the levels of office supplies and placed appropriate orders
• Developed and maintained a filing system and made travel arrangements
• Documented expenses and hand in reports and undertook receptionist duties
National Youth Service Corps, Delta State
Army Day Secondary School, Effurun
Subject Teacher (Government) June 2013 – June 2014
• Managed the activities of the students via proper register and attendance
• Observed students’ performance and ensured students documents are well kept
• Prepared lesson notes outlines and plans in assigned subject area Prepared the
students for both internal and external examination
2
CERTIFICATIONS AND TRAININGS
Nigeria Institute of Management (Chartered) 2013
ODOO Online software (Management and tracking system)
IDS Online software (Purchasing and Inventory Module)
Supervisor on Immunization; World Health Organization
PERSONAL SKILLS AND COMPETENCES
Amazing ability to work independently and diligently in the absence of supervision with
remarkable ability to maintain confidentiality in performance of duties
Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving
and streamlining complex work process with a tenacious work ethic and ability to juggle
multiple assignments at once to meet deadline and resolve challenges that occur
Highly capable communicator when discussing issues with staff members or delivering
correspondence to individuals in writing as well as talented in dealing with multiple
assignments at once & an ability to meet deadlines & complete accurate work at all
times
Proficient in MS Office applications including Word and Excel with standout organizational
and time management skills and impressive written and verbal communications abilities
REFEREES
Otibhor Priscilla Okosun
Audit Unit
Ministry of Budget and National Planning-
Victoria Ochuno
Financial Controller
Hawthorn Suites by Wyndham Abuja-
3
