Juliet Akor

AKOR JULIET NGOZI Email Address:-Home address: 8 Abayomi Owodunni street, White House road ,Seaside estate Badore, Ajah,Lagos State , Nigeria . Phone number : - OBJECTIVES To work with dedicated professionals in an organisation where innovation is key, and I can utilise my skills, initiative, and expertise in realising corporate goals as well as acquire relevant skills. PERSONAL DATA: Date of Birth: 14th August 1992​ Sex: Female​ State of Origin: Imo State​ Local Government: Owerri North LGA​ Marital Status: Single​ EDUCATION: •Ajayi Crowther University, Oyo - ACADEMIC QUALIFICATION •B.sc in Economics – (Second Class Upper) 2014 • AWARDS YEAR 2021: SALES CHAMPION AWARD YEAR 2022: SALES CHAMPION AWARD WORK EXPERIENCES OPTIVA CAPITAL PARTNERS LIMITED(INVESTMENT IMMIGRATION AND WEALTH MANAGEMENT COMPANY) (July 2020-TILL DATE) Position Held: Relationship Executive Manager Job Description: •Create and enforce plans that will help meet the needs of customers •Build long-term relationships with clients and customers •Work quickly to address and resolve customer issues •Notify the sales team of new sales and cross-selling opportunities •Become familiar with the competition to stay ahead of them •Encourage high-sales and good customer service practices •Create strategies and work with clients to boost their brand •Help promote and maintain a positive company image Novatrack Limited (June 2019- JULY 2020) Position Held: Project Manager Description: •Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. •Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities in all the states in Nigeria. •Maintains the organisation’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. •Directs technological research by studying organisation goals, strategies, practices, and user projects. •Completes projects by coordinating resources and timetables with user departments and data centres. •Verifies application results by conducting system audits of technologies implemented. •Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. •Recommends information technology strategies, policies, and procedures by evaluating organisation outcomes; identifying problems; evaluating trends; anticipating requirements. •Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action. •Maintains quality service by establishing and enforcing organisation standards. •Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. •Contributes to team effort by accomplishing related results as needed. Greenkey Facility Management(December 2018-June 2019) Position Held: Head, Facility Manager Job Description; •Plan, direct, coordinate and estimate budget for single facility and hiring personnel. •Oversee procurement and maintenance and upgrade overall facility as required. •Establish and administer policies and procedures for events. •Coordinate and manage activities and events with other departments and external clients. •Ensure facilities meet needs of multiple individual projects and coordinate with IT staff for technological needs. •Monitor facility usage, operations and equipment maintenance. •Prepare and implement annual budget for building use and facility maintenance. •Update and maintain usage records and invoice clients accordingly. •Maintain accurate records of equipment functioning status and other systems in building. •Develop schedule for regular evaluation of facilities. •Participate in development of policies and procedures affecting usage supplies and facilities. •Ensure all equipment and other facilities are functioning well. •Develop monitoring systems or programs in institution to detect problems in initial stage. •Initiate interventions to solve problems in facilities. •Develop and execute system for regular cleaning, repair and maintenance of facilities. Sterling Bank (April 2017 – April 2018) Position Held: Sales/ Customer Service Officer Job Description: •Profiling customers on E-channels and BVN •Demonstrating and presenting products •Assisting and giving out information’s to customers •Receiving outbound and inbound calls, emails, etc •Attending and solving customer’s complaints. •Opening account for customers. •Attending trade exhibitions, conferences, and meetings •Reviewing sales performance •Negotiating contracts and packages •Aiming to achieve monthly or annual targets. COMPETENCIES AND TRAITS •Pro-actively identifying training opportunities. •Setting clear, measurable performance goals. •Finding solutions to problems that may impact your performance. •Sharing your expertise with others. •Listening and responding to questions effectively. •Responding constructively to others' ideas and suggestions. •Encouraging active participation and cooperation within the team. •Fact-checking your work. •Actively seeking new ways of working to improve productivity. •Using mind maps to display complex information. •Communicating specialist technical information clearly and concisely. •Working to develop existing competencies to a higher level. •Actively seeking training opportunities that facilitate progression. •Identifying industry trends and developments in advance of planning. •Anticipating stumbling blocks and developing contingency plans. •Helping others to manage the emotional impact of change. •Embracing change and proposing more effective ways of working. •Speedy and effective resolution of customer issues and complaints. •Adopting processes to track customer satisfaction.