Juliebeth C. Hernandez

JULIEBETH CARAIG HERNANDEZ Poblacion Baco, Oriental Mindoro -- SUMMARY Energetic, results-oriented Administrative Assistant / Supervisor eager to bring strong administrative skills to growing company in need of top-level support. Excellent organization, communication, and relationship-building skills. Articulate and friendly with a professional demeanor. HIGHLIGHTS Administrative support Detail-oriented Mail & package delivery Data entry Quickbooks Microsoft Office Suite EXPERIENCE Administrative Assistant / Secretary Apr-2015 to Dec-2017 Jana Medical Equipment & KMED trading LLC – Dubai, UAE          Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, send faxes and handled all outgoing correspondence. Ensure the payments of the customer were collected before the due date. Encode data on the Quickbook. Supplied key cards and building access to employees and visitors. Handled all the shipping. Responsible in paying monthly bills, including employee salaries. Cashier / Barista / Supervisor – June-2007 to Apr-2010 Caribou Coffee – United Arab Emirates               Take down orders and receive payment by cash, check, credit cards, vouchers or automatic debits. Issue receipts, refunds, credits or change due to customers. Greet customers while entering in the establishments Maintain clean and orderly checkout areas. Remembering all customers favourite drinks and answering customer’s questions and provide information on procedures or policies Prepare or serve specialty coffee or other beverages and serve it in a timely manner. Clean or sanitize work areas, utensils and equipments. Order, receive or stock supplies for retail products. Submit daily reports to Store Manager and deposits the sales in to the bank. Organizing workflow and ensuring employees understand their duties and delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching. Receive complaints and resolve problem. Hire and train new employees. Arranged monthly schedule of the employees EDUCATION Lyceum of Batangas Hotel and Restaurant Management