Julie Stirnaman

JULIE STIRNAMAN -- PROFESSIONAL SUMMARY Accomplished scrum master and coach with 6+ years agile experience working with multiple global software development and infrastructure teams in a Scaled Agile Framework environment. With an additional 10+ years in social work and communications, I have the soft skills your organization needs. I can create the psychological safety your team desires in order to identify the unsaid and find growth opportunities they are ready for. I believe that everyone wants to contribute and do a good job. Adept in conflict resolution, I consider it my job to remain curious and to raise thoughtful questions that identify and remove barriers for teams, stakeholders and clients. I'm eager to learn and bring fresh eyes to your organization's assumptions and blind spots as a coach or scrum master and to bring out the best in your teams and enterprise. Evanston, IL 60202 LinkedIn WORK HISTORY Dexian Consulting - Scrum Master Chicago, IL • 05/2022 - present SKILLS ● ● ● ● ● ● ● ● ● Growth mindset: curious and empathetic Systems-thinking perspective Customer service and client-centered excellence in diverse environments Public speaking, written, interpersonal, and presentation skills EQ and conflict educator Servant leadership, project management, event planning, and timely task completion SDLC, Infrastructure SAFe, Agile, Lean, and Waterfall, Scrum, Kanban Tools: Rally/Agile Central, Jira, Clarity, Confluence, Microsoft Office Suite, Camtasia Scrum master for 3 SRE teams, concurrently, managing multiple initiatives for TransUnion’s Core Online and Batch business with a solution train of 25+ global supporting scrum teams. Core Online is TransUnion’s top revenue-generating application ($1 billion+ per year). Infrastructure comprises: Networking, VMWARE, LINUX servers, Web servers, Oracle Exadata Databases and GPFS Storage. ● Established and communicated a new process for work intake and prioritization. ● Initiated and executed a pilot using Jira stories for tracking server upgrades and enterprise initiatives for SRE teams. ● Alerted managers to infrastructure Team barriers, culminating in the creation of the Portfolio-level Technical meeting and prioritizations ofEnterprise-wide tech debt and initiatives. ● Referred by exiting Agile Coach to backfill their position TransUnion Healthcare (FinThrive)- Scrum Master Chicago, IL • 06/2019 - 4/2022 Scaled Agile Framework (SAFe) Scrum master for two Analytics teams and a Data Science team in the Healthcare Division. Remotely facilitated scrum events, coaching, and managing around interpersonal conflicts for 3 large global teams of (number) full-time employees and contractors. . EDUCATION University of Missouri Columbia, MO Master of Arts : Social Work - Mental Health University of Missouri Columbia, MO Bachelor of Arts : Communications ● Increased scrum team productivity and agile success by shielding them from external interference. ● Wrote, facilitated, and produced the corporate training video It's not about you...It's me to help people understand what they bring to conflict. ● Co-edited the company Agile newsletter. ● Anticipated personality and cultural impediments in a newly forming team; engaged the StrengthsFinder HR pilot program to encourage trust building; coached individual team members during ongoing conflict. CERTIFICATIONS TransUnion - Senior Analyst Chicago, IL • 07/2018 - 12/2019 ● SAFe Advanced Scrum Master 6.0, 2018 - Nov 2024 Supported corporate-wide Agile transformation. ● SAFe 6.0 Agilist, 2018 - Nov 2024 ● Proposed, implemented, and managed the corporate Agile Resources Sharepoint site to communicate with stakeholders. ● Wrote, produced, and facilitated the corporate training video Creating a Culture of Trust. ● Supported efforts to meet business and customer needs for Agile Coaches, Scrum Masters, and executives. TransUnion - International Project Coordinator Chicago, IL • 04/2017 - 07/2018 Coordinated and managed global information security projects to address software and host environment remediations. ● Collected, analyzed, and aggregated business requirements (international, user, non-/functional) into standard reporting metrics. ● Developed and coordinated international projects under Advisor's guidance. ● Scheduled inter-timezone meetings, set agendas, slides, facilitated, documented, and wrote action plans. ● Identified and contacted owners, tracked remediation status of 50K+ vulnerabilities. Human Agenda, USP - Facilitator Leavenworth, KS • 02/2014 - 07/2015 Educated federal prisoners in 18-month, holistic reentry program ● Educated 24 students. ● 6 additional inmates sought counsel via word of mouth. ● Publicly recognized for conflict management skills– the first time that the Supervisor had received 0 complaints from students about an instructor regarding leadership and conflict resolution.