Julie Rose Tagalog

Highly experienced Technical Customer Support Specialist with over 11 years of expertise in resolving complex customer issues across phone, email, and chat. 

Proven ability to manage shift operations, provide technical troubleshooting, and deliver exceptional customer service in fast-paced environments. 

Familiar with CRM systems (Salesforce, ACT), Microsoft Office Suite, and Google Docs/Sheets. Strong problem-solving, communication, and relationship-building skills, with a track record of success in both supervisory and support roles.