Julie Pearl Colina

I bring experience combining virtual support, sales, customer service, SEO, SMM, website maintenance & support, market research and other administrative responsibilities with technical background. Trained in customer service and online marketing with experience in e-Commerce websites using WordPress and associated plug-ins. I am also familiar with WooCommerce and Shopify. I have worked on my own and as part of a team. I am more than willing to delve into other areas if needed, as I enjoy learning about a variety of subjects.

I understand what it is like to have to worry about running your business as well as working in your business. I can help you with your daily work and free up your time so that you can focus on your core business.

The areas I'd like to help you with are:

• Virtual Assistant - I can be the third hand that you needed but never though existed. I can help you with a lot of stuffs, small things that gets in your way in managing your business, even the bigger ones like supporting and administering your website.
• Customer Service - Phone, Email and Chat Support. To provide an excellent service and customer satisfaction is always my top priority, after all we are customers too in different ways.
• Social Media Management - Social media strategy and planning. Social media calendars. Research. scheduling, image design, message monitoring, social media reports.
• Web Management - Maintenance and Support. I focus on WordPress websites. I support websites that are fast, secure, and easy to manage.
• Shopify / eCommerce Manager - Manage. Product listings. Product researcher. Order fulfillment. Customer Support. Graphic design.
• Admin Responsibilities - End to end project management. Research. Data Entry. Lead Generation.

Tools I am skilled in include:

• WordPress
• Shopify
• Adobe Photoshop
• Canva
• Jira
• MailChimp
• LeadPages
• WooCommerce
• Zoho Desk
• Pipedrive
• MS Project, Word, Excel
• Outlook
• Google Docs, Google Drive, Google Analytics
• Dropbox
• Evernote
• Freedcamp
• Slack

My project experience ranges from large scale multi-national projects to small startups and solo entrepreneurs. I also have significant experience in managing third party contractors and remote project teams.

My experience working remote is not limited to what is stated above. I would like to know more about your business, know what areas you need help on, discover what value I will be able to add to your company.

Please let me know if I can help you.

Cheers!