Julie Pearl Arcega

Hi! I’m Pearl, My current role is Training and Quality Assurance Manager in a debt collection company based in Sydney with offshore in the Philippines. We are dealing with customers on behalf of our Cients. I have been working in the Business Process Outsourcing (BPO) industry for more than 12 years. I am expert in excel, process flow, billing, debt collection, financial services, customer service, analytical thinking, power point training presentation, telecommunications, quality and development. I am a fast learner and industrious. I am loyal, I always look forward for a long term business relationship. I am a good communicator and a listener. I have a strong combination of leadership and management. With the experience and skill set that I have, I can be a great help to your business.