Julie Moua

JULIE MOUA Clovis, CA 93612 ■ - ■-PROFILE: Human Resource Management student with over a decade of customer service and management experience committed to adhering federal, state, and local employment laws. KEY SKILLS: SOFT SKILLS: SinglePoint (Timekeeping System) Data Entry Zoom, Google Meet, Microsoft Teams 65 wpm, 99% accuracy Bilingual (Hmong, English) G Suite & Microsoft Suite / 365 Work Ethic Communication Leadership Problem Solving Organization Teamwork / Collaboration WORK EXPERIENCE: StudentNest Inc. – Administrative Assistant; Fresno, CA March 2022 – March 2023 Coordinated training sessions, created badges for new employees and double-checked timesheets for attendance, scheduling and invoicing purposes. Served as point of contact through email, outreaching and texting with benefit contractors, clients, and administrators. Conducted reference checks and emailed letters of employment. Taco Bell – Shift Leader; Fresno, CA January 2021 – July 2021 Ensured staff was trained on sexual harassment, safety, policies, and code of conduct. Successfully resolved conflicts resulting in 100% customer satisfaction. Consistently provided prompt service and ran efficient shifts in the absence of the RGM. Mr. Sushi #2 – Head Waitress; Clovis, CA September 2013 - December 2017 Accurately handled cash register operations and accounted for all revenue and resolved discrepancies in drawer counts and daily totals. Wrote job description, interviewed candidates, and trained new employees. Created advertising campaigns online and in store for new and rotating specials, along with event promotions. EDUCATION: Fresno State University – Fresno, CA Bachelor of Science in Business Administration – HRM Expected: Spring 2025 Fresno City College – Fresno, CA Human Resource Management and Human Relations Certificate Summer 2022 Associate of Science for Transfer in Business Administration Summer 2022