- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Ticuantepe, Managua, Nicaragua
- Experience:
- 20 years
J. KarenHooker - -
EDUCATION
2016 - - UDEMY,KHAN,LYNDA, OTHER VARIOUS
MYSQL, ZOHO CRM, Economic, AdWords other various
2014 – 2015 SYDICOM
Associate of Arts (AA), Graphic Design
2008 – 2012 Washtenaw Community College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General.
2006 – 2008 Associate of Science (A.S.), Mechanics and Repairers, General
2005 – 2007 Associate of Arts and Sciences (A.A.S.), Accounting
1985 – 1986 Computer Training Center
Computer programming in Basic, Dbase, FoxPro languages.
1980 – 1985 Instituto Maestro Gabriel
High School Graduate
EMPLOYMENT
2014 – Actual Data Procesor at Gateway Inc.
Gather raw data from various platform ( Kunnect, CRM, PBX ) in order to present a more readable performance per center and agent, including production metrics.
Prepare several statistic reports (production per agent or center ) to elaborate invoices and payroll bonus.
2014 – 2015 Sr. Credit Financial Analyst at Merchant Cash and Capital LLC, Managua, Nicaragua
Review of the statements sent by the prospective for analysis (NSF, OVERDRAFT, CREDIT SCORE, FEES, OTHERS) in order to determine their eligibility.
2012 – 2014 Customer Services Agent for Capital One Credit Card at SITEL , Managua
2009 – 2012 Manager, Accountant and Marketing at Cleaners Specialist, Ann Arbor, MI
2001 – 2007 Operations Manager at Populist Co. Ypsilanti, MI
1999 – 2001 Shipping and Receiving clerk at Midwest Microwave, Saline, MI
1997 – 1999 Die Operator at Variety Die & Stamping, Dexter, MI.
1996 - 1997 Unix Superviso for D.H.L., Managua Nicaragua
1994 – 1996 Accounting Software assistance at XANSOFT, Managua Nicaragua
1993 – 1994 Computer programmer “ A “ Frelance Managua, Nicaragua
1991 - 1993 Graphic Design (coreldraw) Plasticos Modernos, S.A., Managua Nicaragua- ENCAFE Program Analyst, Managua, Nicaragua
