Julie Anna Visarra

As a dedicated customer service professional with nearly three years of experience, I have developed strong skills in managing client inquiries, resolving issues, and providing exceptional support in fast-paced e-commerce environments. Most recently, I worked in customer support for an e-commerce business using Shopify, where I effectively handled customer inquiries, managed orders, processed returns and exchanges, and assisted with billing and tracking issues. I also gained hands-on experience with product listings and product integration, ensuring items were accurately represented and seamlessly added to the store’s catalog. I am highly proficient in navigating Shopify's platform, with a solid understanding of product management, inventory control, and online retail operations. My expertise extends to using Shopify's tools for order fulfillment, customer communication, and sales tracking. Beyond customer support, I excel at managing administrative tasks, such as email correspondence, scheduling, and internal team coordination, ensuring smooth day-to-day operations.

With my strong organizational skills, adaptability, and quick learning ability, I am confident in my capacity to take on any virtual assistant role and contribute to a company's success. My problem-solving abilities, strong communication skills, and customer-focused mindset allow me to consistently provide high-quality support. I am excited about the opportunity to bring my experience in e-commerce and customer service to your team.