JULIE ANN TIBOSO
• Customer Service Representative •
• -
•-
• Pasig City, 1606
ABOUT ME
EDUCATION
An experienced customer service associate
- • Adamson University
with specific background of retail and market
BS Accountancy - undergraduate
research. Adaptive to new environment and
seeking for new opportunities for growth.
- • St Dominic College of Asia
BS Accountancy - undergraduate
EXPERIENCE
2020
Amazon MNL 12
Retail Support Associate
• Answers queries about post-order concerns.
• Actively checking delivery details and addressing any shipping problems.
• Communicates transfers and escalation for specific situations.
2015- Concentrix CVG - Glorietta 5
2020 Market Research Interviewer
• Gathers feedback from client's customers.
• Relaying results of survey for client/company's improvement.
2017-
TEST Inc
2018
language Evaluator
• Proofread essays of student's test for language competency.
• Grades students based on their level of writing.
SKILLS
Language and
Attention to detail
Communication
Punctuality
Computer and
Adaptability
technical