Julie Ann Tiboso

JULIE ANN TIBOSO • Customer Service Representative • • - •- • Pasig City, 1606 ABOUT ME EDUCATION An experienced customer service associate - • Adamson University with specific background of retail and market BS Accountancy - undergraduate research. Adaptive to new environment and seeking for new opportunities for growth. - • St Dominic College of Asia BS Accountancy - undergraduate EXPERIENCE 2020 Amazon MNL 12 Retail Support Associate • Answers queries about post-order concerns. • Actively checking delivery details and addressing any shipping problems. • Communicates transfers and escalation for specific situations. 2015- Concentrix CVG - Glorietta 5 2020 Market Research Interviewer • Gathers feedback from client's customers. • Relaying results of survey for client/company's improvement. 2017- TEST Inc 2018 language Evaluator • Proofread essays of student's test for language competency. • Grades students based on their level of writing. SKILLS Language and Attention to detail Communication Punctuality Computer and Adaptability technical